Cristiane Alves Armesto
Auckand
Summary
Driven professional with a track record of exceeding client expectations at Caring And Cleaning Limited, showcasing top-notch cleaning, sanitization, and customer service skills. Leveraged deep cleaning expertise and friendly interactions to boost client satisfaction and repeat business. Proven ability in maintaining pristine environments and fostering strong client relationships, contributing to a significant increase in customer satisfaction.
Overview
5
5
years of professional experience
Work History
House Cleaner
Caring And Cleaning Limited
03.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Baker
Bakerworks
09.2019 - 02.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
Pratical Nurse - Nurse
Positiva School
Brasil11.2014
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Deep cleaning expertise
- Payment Collection
- Clothes laundering
- Window Cleaning
- Wall scrubbing
- Floor sweeping
- Eco-friendly Practices
- Ironing clothes
Timeline
House Cleaner
Caring And Cleaning Limited
03.2021 - Current
Baker
Bakerworks
09.2019 - 02.2022
Pratical Nurse - Nurse
Positiva School
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