Cristina Quinones
Selwyn,Canterbury
Summary
Seasoned Security Officer with a robust background at Christchurch Casino, showcasing expertise in threat assessment and emergency management. Excelled in maintaining a safe environment through vigilant patrolling and effective conflict de-escalation, enhancing facility security. Demonstrates exceptional report writing skills and a commitment to safety, backed by a strong law enforcement background and military experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security Officer
Christchurch Casino
Chriatchurch, New Zealand
05.2014 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Examined doors, windows and gates to verify security.
Philippine Navy Enlisted Woman
Armed Forces of the Philippines
Manila, Philippines
09.2000 - 02.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor Of Business Admin. - Business Management
NZQA - International Qualifications Assessment
03.1998
Bachelor Of Business Administration - Business Management
Polytechnic University of The Philippines
Sta Mesa, Manila03.1998
Skills
Report Writing
Incident Reporting
Security Guard License
Patrol operations
Access Control
Security Screenings
Conflict de-escalation
Conflict resolution techniques
FLUENT IN LANGUAGE
Threat Assessment
Emergency Management
Personnel screening
Military experience
Law enforcement background
Government security clearance
Workplace Safety
Patrolling
Verbal and written communication
Reliability
Punctuality
Security Protocols
Security procedures knowledge
First Aid Certified
Reporting skills
ID Verification
Emergency awareness
Event security
Self-Defense
Keen observer
De-Escalation Techniques
Physical Stamina
Sensitive information handling
Legible report writing
Vehicle inspections
Document Preparation
Interpreting procedures and instructions
Customer Service
Team Player
Honest and Dependable
Reliable and Responsible
Active Listening
Adaptable and Flexible
CPR Certified
Attentive and Observant
First Aid Training
Visitor screening
Certification
SMITHS Detection Training
Operator Training Coursee
Hi-SCAN 6040i X-Ray Inspection Syatem
Additional Information
Covering X-Ray Operation and Safety
Timeline
Security Officer
Christchurch Casino
05.2014 - 06.2023
Philippine Navy Enlisted Woman
Armed Forces of the Philippines
09.2000 - 02.2014
Bachelor Of Business Admin. - Business Management
NZQA - International Qualifications Assessment
Bachelor Of Business Administration - Business Management
Polytechnic University of The Philippines