Cristina Tahis
Auckland CBD
Summary
Authentic and driven manager with over 10 years' experience and strong expertise in change and crisis communications, event execution and stakeholder management. I deliver outcomes by passionately engaging with my counterparts, setting clear expectations, and focusing on personal relationships. I relocated to Auckland with my NZ partner and I already hold a working visa.
Overview
16
16
years of professional experience
Work History
Career Break and relocation to New Zealand
09.2023 - Current
Board Office and Communications Manager
E.ON SE (EU Utility Provider, 50 Mill Customers)
08.2021 - 08.2023
- Developed and executed the communication and social media plan for the Chief Operating Officer reaching 25k employees across 8 European countries units
- Managed crisis communications triggered by the Ukraine war with impact on the European energy markets, minimizing potential damage to company reputation
- Trusted advisor to the group COO on matters ranging from organizational change to performance management and communication strategies
- Innovated new approaches to storytelling by utilizing multimedia platforms such as video or podcasts including production and moderation
- Organised leadership summits with 200+ participants by crafting impactful business content, conceptualising and moderating the event.
- Wrote speeches and provided research for various political or customer engagements on topics such as: Hydrogen, Emobility, Energy Transition, Organisational Transformation
- Served as a dedicated coach and mentor for the E.ON Talent Program, fostering professional growth and development of participants
- Managed a budget of 800k dollars covering media production and event management
Transformation Manager Sales Accounting
E.ON Energie DE (German Utility 14 Mill Customers)
06.2020 - 07.2021
- Lead the transformation program, following the merger of E.ON and innogy for the sales accounting team (12+ direct reports)
- Reduced operational costs by optimizing resource allocation and eliminating redundancies ( team reduced from 18 FTE to 9FTE)
- Coached the team through the transition phase ensuring both a complete process handover and individual personal development within the new team scope and headcount reduction targets.
- Continuously updated the change communications to reach both employees and management, via written channels as well as town halls.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
International Job Rotations
E.ON SE, EU Utility Provider, 50 Mill Customers)
01.2017 - 06.2020
- Project management roles in various E.ON units and departments: Financial Controlling, Corporate Audit, Digital Innovation.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Facilitated change management processes within organizations by effectively communicating benefits of new digital innovations being introduced during projects.
Head of Accounts Payable North America
E.ON Climate And Renewables (Wind And Solar)
07.2015 - 01.2017
- Lead a team of 5 direct reports through daily AP operations and assured execution of additional projects such as standardisation of invoice processing and implementation of new group policies
- Created and delivered trainings to wind farm technicians and back office stuff, to improve invoice approval times
- Set up a KPI dashboard and automated SAP reporting
- Audited the payment and travel expense processes, investigated and reported internal fraud.
Operations Manager Finance
E.ON Business Services (Shared Service Center)
10.2012 - 07.2015
- Built up E.ON's Financial Shared Service Centre (500+ employees) in Romania serving the financial operations of the entire E.ON Group
- Managed 5 teams totalling over 100 employees responsible for the end-to-end invoice to payment process of the E.ON European segment
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Team Leader Fraud prevention & Debt collection
Office Depot Service Center (Stationary Retailer)
10.2007 - 10.2012
- Optimized risk assessment procedures for more accurate evaluations of potential clients'' creditworthiness leading to a 15% of orders processed on time
- Managed disputes effectively by working closely with the credit and collections teams to resolve issues quickly and maintain customer goodwill.
- Evaluated staff performance periodically through objective metrics such as collection target achievements and customer feedback, fostering a results-driven culture within the team.
Education
Leadership under pressure -
ESMT BERLIN
Berlin, Germany12.2022
Leading With Psychological Intelligence -
ESMT BERLIN
Berlin, Germany11.2020
Bachelor of Law -
Babes Bolyai University
Cluj, Romania06.2007
Skills
- Stakeholder management & corporate communications
- Event Management
- Speech Writing
- Crisis and change communications
- Podcast production and moderation
- Team coaching and recruitment
Languages
Romanian
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Spanish
Limited Working
French
Limited Working
Hobbies and Interests
- Tennis (interclub and tournaments)
- Volunteer at the Auckland ASB Classic, Garden to Table Program (Kauri Park School) and at RMHC
Additional Information
Passionate about:
- foreign languages; currently learning te reo Maori.
- mentoring and personal development
- psychology
Timeline
Career Break and relocation to New Zealand
09.2023 - Current
Board Office and Communications Manager
E.ON SE (EU Utility Provider, 50 Mill Customers)
08.2021 - 08.2023
Transformation Manager Sales Accounting
E.ON Energie DE (German Utility 14 Mill Customers)
06.2020 - 07.2021
International Job Rotations
E.ON SE, EU Utility Provider, 50 Mill Customers)
01.2017 - 06.2020
Head of Accounts Payable North America
E.ON Climate And Renewables (Wind And Solar)
07.2015 - 01.2017
Operations Manager Finance
E.ON Business Services (Shared Service Center)
10.2012 - 07.2015
Team Leader Fraud prevention & Debt collection
Office Depot Service Center (Stationary Retailer)
10.2007 - 10.2012
Leadership under pressure -
ESMT BERLIN
Leading With Psychological Intelligence -
ESMT BERLIN
Bachelor of Law -
Babes Bolyai University
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