Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cruz Maurpo-Reihana

Flatbush

Summary

Versatile and dynamic, with a proven track record at Mahitahi Trust, enhancing client well-being and independence through empathetic communication (soft skill) and crisis intervention (hard skill). Expert in fostering empowerment, achieving significant improvements in client support, and adept at managing diverse teams to optimize operations. Demonstrates exceptional problem-solving and maintenance capabilities, ensuring high levels of equipment efficiency.

Overview

9
9
years of professional experience

Work History

Communtiy Support Worker

Mahitahi Trust
09.2022 - 05.2024
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

Traymaking Supervisor

Punchbowl Packing
01.2020 - 05.2022

Supervised and trained a team of 5 people on how to operate the machines that make our packaging for the kiwifruit


Allocated daily tasks to each individual to endure a smooth flow of our daily operations

Drainage

Aylward Drainage
01.2017 - 09.2019


  • Optimized water flow in residential areas with precise installation of sewage and drainage pipes.
  • Prevented water damage to properties through proper implementation of drainage systems like scuppers, gutters, and downspouts on commercial and residential roofs.
  • Achieved high levels of accuracy by carefully measuring, cutting, and fitting pipes to ensure proper flow and functioning drainage systems.

Maintenance Technician

Burger King
01.2015 - 12.2016
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.

Education

Levle 4 Mental Health And Addicitions - Social Work

Te Ara Toi
Manukau
10.2023

Skills

  • Behavioral support
  • Disability awareness
  • Transportation assistance
  • Individualized support
  • Client advocacy
  • Data entry and reporting
  • Client needs assessments
  • Recreational activities
  • Life skills training
  • Housing assistance
  • Substance abuse awareness
  • Mental health
  • Counseling

Timeline

Communtiy Support Worker

Mahitahi Trust
09.2022 - 05.2024

Traymaking Supervisor

Punchbowl Packing
01.2020 - 05.2022

Drainage

Aylward Drainage
01.2017 - 09.2019

Maintenance Technician

Burger King
01.2015 - 12.2016

Levle 4 Mental Health And Addicitions - Social Work

Te Ara Toi
Cruz Maurpo-Reihana