Crystal Bennett
Nelson,NSN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills,very motivated bubbly person with time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Telemarketing Team Leader
Haven financial advisors
Richmond, Nelson
03.2013 - 12.2023
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained positive working relationship with fellow staff and management.
- Excellent communication skills
- The ability to interact with customers on their level
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Trained staff members to sell the product (insurance)
- Sold insurances such as, tools, trucks and public liability to trade industries.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Established clear expectations for employees, providing guidance when needed.
- Offered training and support to keep team members motivated and working toward objectives.
General Hand (Seasonal)
Tasman Bay Food Group
Brightwater, Nelson
09.2012 - 01.2013
- Organized and Packed products.
- Followed Health and Safety regulations.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Housekeeper
Monaco Resort
Stoke, Nelson
08.2011 - 08.2012
- Checked inventory for required supplies and made lists for needed cleaning products.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Changed bed linens and towels, tidied up rooms.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Inspected furniture for damage or stains in between guest stays.
- Worked as a team well.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- General cleaning of all areas of each room.
In Home Career
Access Community Health
Stoke, Nelson
08.2010 - 07.2011
- Accompanied clients on outdoor activities when necessary.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Performed household tasks such as laundry, cleaning, shopping, meal preparation.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted with meal planning to meet nutritional plans.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
Education
Business Management Level 3 & 4 - Small Business Management
Stott's Correspondence College
Online11-2005
Skills
- Interpersonal skills
- Computer and CRM skills
- Self Management
- Leadership Skills
- Excellent communication
- Organized
- Motivated
- conscientious
- Willingness to learn
- Excellent phone manner
- Work ethic
References
- Ash Kerr - Manager at Haven - Contact: 0274161036 - Email: meeting@haven.co.nz
- Craig Baldwin - CEO at Haven - Email: craig@haven.co.nz (email prior to phone call)
References
References available upon request.
Timeline
Telemarketing Team Leader
Haven financial advisors
03.2013 - 12.2023
General Hand (Seasonal)
Tasman Bay Food Group
09.2012 - 01.2013
Housekeeper
Monaco Resort
08.2011 - 08.2012
In Home Career
Access Community Health
08.2010 - 07.2011
Business Management Level 3 & 4 - Small Business Management
Stott's Correspondence College
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