Cubah Gibb

• Handled cash transactions accurately, maintaining trust between the business and its clientele.
• Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
• Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
• Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.

Job Description.

• Provided real-time feedback and coaching during shifts to improve performance.
• Developed and implemented quality assurance processes to measure the effectiveness of training programs.
• Created detailed training plans to ensure successful onboarding of new crew members.
• Conducted regular staff meetings to discuss safety protocols, customer service standards, and operational procedures.

What I have learnt from being a certified crew trainer.

• I have learnt how to play a team role and focus my efforts on those who need me the most. I have learnt to listen to customer and crew concerns and provide a healthy, and professional feedback.

Job Description.

• Consulting customers and providing detailed quotes.
• Repairing furnature and delivering projects to happy customers.
• Following instructions carefully and inspected damaged furnature.

What I have learnt from Mike Rodgers Upholstery Service.

• I have learnt how to communicate with new customers and ensure a sense of security that their beloved furniture will arrive back to them in a timely manner, and as beautiful as the day they purchased them. I have found my love for design and project planning at Mike Rodgers Upholstery Service which compelled me to pursue a career in Architectural technology.