Cu'cina Sauvao
Mount Wellington
Summary
Proven security focused professional with a background in maintaining safety and enforcing regulations at both Red Badge Security and Absolute Security Group. Before entering the Security business I worked at a handful of retail companies as well as restaurants where I improved my interpersonal & communication skills. Well informed of crisis response, demonstrating exceptional communication and de-escalation techniques. Achieved significant reductions in conflicts, ensuring guest welfare and strengthening venue-law enforcement relations. Hardworking and passionate individual with strong organizational skills eager to secure the position advertised. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Bouncer
Absolute Security Group
04.2024 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts ranging from 15-30+ each shift and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Coordinated with local law enforcement agencies when needed, fostering strong relationships between the venue and authorities for improved safety outcomes.
- Enforced dress codes and refused objectionable attire.
- Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
- Ejected unruly patrons from the premises.
Security Officer
Red Badge Security
04.2023 - 08.2024
- Wrote detailed incident reports on property damage, theft, presence of unauthorized persons as well as unusual incidences for management review.
- Patrolled and monitored the premises in company vehicle and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained strong communication with team members, enabling efficient coordination during high-pressure situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
Retail Sales Associate
Kmart
03.2020 - 10.2023
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Operated POS terminals and cash drawer balancing.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Tangaroa College
Auckland, NZ10.2020
Skills
- Crowd Control
- Physical Strength
- Patience and Tolerence
- CCTV Surveillance
- Integrity and Honesty
- De-Escalation Techniques
- Assertiveness
- Report Preparation
- Crisis Response
- Effective Communication
- First Aid Certified
Languages
Samoan
Limited Working
English
Advanced (C1)
Timeline
Bouncer
Absolute Security Group
04.2024 - Current
Security Officer
Red Badge Security
04.2023 - 08.2024
Retail Sales Associate
Kmart
03.2020 - 10.2023
High School Diploma -
Tangaroa College
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