Custan Pereira
Lower Hutt
Summary
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Business Manager
Top Star Services; Ltd.
06.2022 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Store Manager
Godfreys
04.2021 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Logistics Coordinator
Smart Global Logistics
08.2018 - 12.2019
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Monitored and reported on transportation costs and properly filed shipping documents .Reported customer feedback to management.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
- Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
- Accomplished sales goals and boosted revenue by $220000 through product knowledge and customer relationship management.
Education
Graduate Diploma in Applied Management - Business Management
Otago Polytechnic
Dunedin, OTA02.2021
Bachelor of Management Studies - Accounting And Finance
Mumbai University
India04.2018
Skills
- Customer Service
- Decision Making
- Excellent Communication Skills
- Continuous Improvement
- Inventory Control
- Production Reporting
- Critical Thinking
- Supplies Forecasting
- Service Quality Standards Evaluation
- Team Collaboration
- Supplies Purchasing
- Microsoft Excel
References
Darren Gonsalves
022 351 2381 | darren.gonsalves29@gmail.com
Dipesh Correia
NZi Commercial Insurance
021 081 68986 | dip.croc@gmail.com
Timeline
Business Manager
Top Star Services; Ltd.
06.2022 - Current
Store Manager
Godfreys
04.2021 - 06.2022
Logistics Coordinator
Smart Global Logistics
08.2018 - 12.2019
Graduate Diploma in Applied Management - Business Management
Otago Polytechnic
Bachelor of Management Studies - Accounting And Finance
Mumbai University
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