CYNTHIA REBIC

As being in control, of the fish area the tasks that needed to be completed were:

• Provided training and guidance to new staff members on best practices in caring for aquatic animals, promoting a knowledgeable team environment.
• Performed routine maintenance on water filtration systems, guaranteeing a safe environment for aquatic life.
• Developed strong relationships with fish customers by actively communicating needs and concerns regarding feed, equipment, or other essential resources used at the facility.
• Maintained a clean and organized store environment, ensuring optimal shopping experiences for customers.

While also helping out in the store in:

• Demonstrated expertise in various pet categories such as food, toys, grooming tools, and accessories to guide informed purchasing decisions for clients.
• Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
• Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.

• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, check, and credit card transactions, ensuring accurate accounting at the end of each shift.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Taken in store positions for those who were away and helped out during my free time as a delivery driver which concluded on doing cashier, making pizzas, prep, making the dough, and putting stock away
• Directly interacted with customers to deliver ordered goods
• Coordinated consistent on-time deliveries of damage-free goods
• Submitted receipts and money received from deliveries at the end of each shift
• Informed customers of discounts, special offers, and programs to enhance customer experience

• Communicated instructions to patients or caregivers
• Merchandised over-the-counter goods and rotated stock
• Received incoming supplies and stocked in the correct location
• Performed Prescribed medication for over 200 patients weekly for the local retirement home.

• Gathered, distributed and maintained all the documents and files
• Answered phone calls and emails from potential and existing customers
• Wrote contract documents, purchase agreements and closing statements in a correct professional performance.