Cyr Lyndon Eugenio
Christchurch,CAN
Summary
Results-oriented retail professional with extensive experience in customer engagement and point-of-sale operations. Recognized for ability to resolve customer inquiries and enhance satisfaction, contributing to a positive store environment and increased sales.
Overview
8
8
years of professional experience
Work History
Sales Associate
Alshaya Group
, Muscat, Oman
10.2016 - 05.2020
- Provided exceptional customer service to enhance shopping experiences.
- Assisted in product displays to attract customer attention and drive sales.
- Managed inventory by restocking shelves and organizing merchandise effectively.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a positive store environment.
- Educated customers about product features and promotions to boost engagement.
- Handled customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Service Crew Member
McDonalds Oman
, Muscat, Oman
05.2012 - 05.2014
- Delivered exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment to prepare food items efficiently.
- Assisted in training new staff on operational procedures and customer interaction.
- Handled cash transactions accurately at the front counter and drive-thru.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Followed safety and health regulations to ensure food quality standards.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
Education
Master of Science - Marketing Management
Ateneo De Naga University
Naga City, Philippines03-2015
Skills
- Customer engagement
- Product knowledge
- Point-of-sale operation
- Inventory management
- Visual merchandising
- Customer relationship management
- Merchandising
- Verbal/written communication
References
References available upon request.
Timeline
Sales Associate
Alshaya Group
10.2016 - 05.2020
Service Crew Member
McDonalds Oman
05.2012 - 05.2014
Master of Science - Marketing Management
Ateneo De Naga University