Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
SalesAssociate

Cyrus Cheung

Hong Kong,NTL

Summary

Dynamic sales associate with a proven track record at Lane Crawford, excelling in customer service and relationship building. Enhanced customer satisfaction through effective problem-solving and teamwork, achieving daily sales targets. Skilled in cash handling and inventory management, fostering repeat business and ensuring operational efficiency.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Lane Crawford
12.2024 - 03.2025
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained product displays, ensuring visual appeal and adherence to brand standards.
  • Processed transactions efficiently using point-of-sale system, minimizing wait times for customers.
  • Collaborated with team members to achieve daily sales targets and improve service quality.
  • Handled customer inquiries and resolved complaints promptly, improving satisfaction ratings.
  • Participated in inventory management, tracking stock levels, and assisting with replenishment efforts.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

English Tutor

Self-employeed
01.2023 - 08.2024
  • Developed customized lesson plans to cater to diverse learning styles and proficiency levels.
  • Conducted engaging tutoring sessions that enhanced students' reading comprehension and writing skills.
  • Utilized educational technology tools to facilitate interactive learning experiences.
  • Assessed student progress through regular evaluations, providing constructive feedback for improvement.
  • Collaborated with parents to discuss student performance and strategies for academic success.
  • Adapted instructional methods based on individual needs, promoting effective learning outcomes.

Education

Bachelor of Commerce - Finance/Accounting

University of Auckland
Auckland, NZ
09-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Relationship building
  • Exceptional customer service
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Interests

  • Gym Workouts
  • Music
  • Web Development and Design
  • Volunteering
  • Strategy Games
  • Reading

Timeline

Sales Associate

Lane Crawford
12.2024 - 03.2025

English Tutor

Self-employeed
01.2023 - 08.2024

Bachelor of Commerce - Finance/Accounting

University of Auckland
Cyrus Cheung