Cyrus Newton Joachim

Seasonal Department

• Integrated customer feedback into product development cycles, leading to enhanced offerings that better met the needs of our trade partners.
• Developed customized solutions for clients to address specific needs, resulting in increased loyalty and long-term partnerships.
• Negotiated contracted rates with B2B accounts to maximize yield per ticket within defined parameters.
• Evaluated contract performance regularly to ensure ongoing alignment with client expectations and adjust strategies as necessary.
• Collaborated closely with sales team members to ensure seamless handoff of new accounts, fostering long-term success for both clients and the organization.
• Fostered relationships with accounts to increase revenue and exceed goals.
• Facilitated successful negotiations between suppliers and customers, ensuring mutually beneficial terms for all parties involved.
• Oversaw cost-effective management of allocated support for specified accounts.
• Cultivated a deep understanding of client industries, enabling me to anticipate and address potential challenges before they impacted account performance.

• Assumed role of Trade Quotes and House Estimates expert at Mitre10 Taupo beginning in 2017.

• Integrated customer feedback into product development cycles, leading to enhanced offerings that better met the needs of our trade partners.
• Developed customized solutions for clients to address specific needs, resulting in increased loyalty and long-term partnerships.
• Negotiated contracted rates with B2B accounts to maximize yield per ticket within defined parameters.
• Evaluated contract performance regularly to ensure ongoing alignment with client expectations and adjust strategies as necessary.
• Collaborated closely with sales team members to ensure seamless handoff of new accounts, fostering long-term success for both clients and the organization.
• Fostered relationships with accounts to increase revenue and exceed goals.
• Facilitated successful negotiations between suppliers and customers, ensuring mutually beneficial terms for all parties involved.
• Oversaw cost-effective management of allocated support for specified accounts.
• Cultivated a deep understanding of client industries, enabling me to anticipate and address potential challenges before they impacted account performance.

• Accumulated extensive experience spanning both the Retail and Trade sectors from 2006 through 2015.
• Contributed to multiple departments, driving cross-functional success.
• Streamlined merchandising strategies for diverse outdoor living products, focusing on innovation and market trends.
• Specialized in outdoor heating solutions tailored to seasonal requirements.
• Managed inventory and assisted customers with paint selection.
• Applied knowledge of painting tools and materials to enhance finish quality.
• Led initiatives to enhance customer satisfaction within hardware department.
• Coordinated receipt and inspection of incoming goods.
• Enhanced growth in trade sales.
• Managed quotes and estimates for trades.

• Initiated career journey by joining as a porter.
• Trained in hotel management.
• Managed efficient and sanitary cleaning tasks.
• Enhanced compliance with quality control standards for incoming materials.
• Supervised bar and restaurant functions.
• Handled all aspects of bar and restaurant management.
• Managed technical setup and operation for corporate conferences.
• Managed audiovisual equipment for conference events.