Marco Manalo
Auckland,Westgate
Summary
A warm, friendly, hardworking and reliable psychology and business management major student from AUT, aiming to become a counselling psychologist and start a business. Has a curious mind and is eager to learn the intricacies of human behaviours. Proficient in research projects, face-to-face communication and being able to empathise with others to see every viewpoint of a situation to come up with solutions.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Hallenstein Brothers
Current - Current
- Welcome and assist customers, offer product knowledge, guide on sizing and trends, handle inquiries, meet sales targets, encourage add-on purchases, market special promotions, stay updated on fashion trends, maintain accurate displays, and ensure security measures to prevent theft.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Crew Member
Mcdonald's Glen Innes
09.2021 - 11.2022
- Batch cooking, Packing Food, Taking orders and handing out food.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
Education
Bachelor of Arts - Psychology
Auckland University of Technology
City And North Campus High School Diploma -
Auckland Grammar School
55 Mountain Road, Epsom, Auckland 102312.2022
Skills
- Use of Microsoft programs and other programs (Word, Excel, Powerpoint, PowToon, etc)
- Communications skills with a focus on team-building and customer relations
- Problem-solving abilities
- Cash Handling
- Stock management
- Customer Service
Accomplishments
- Got an A in Philosophy class due to study dedication
- Top in class for English and Business studies at Auckland Grammar
- Won 2 MVP awards in intermediate for basketball
Volunteered Experience
Research Assistant for an Indonesian school
References
- Rajinder Zalte, Mcdonald's Glen Innes, 02108434910
- Te Aroha Neal, Hallenstein Brothers, 028 411 7625
- Jayla Patching, Hallenstein Brothers, 021134 6371
Timeline
Retail Sales Assistant
Hallenstein Brothers
Current - Current
Crew Member
Mcdonald's Glen Innes
09.2021 - 11.2022
Bachelor of Arts - Psychology
Auckland University of Technology
High School Diploma -
Auckland Grammar School
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