Summary
Overview
Work History
Education
Skills
Dancing, Baking, Fitness, Runs, outdoor activities
Timeline
Generic

Dahnell Fourie

Hamilton

Summary

I consider myself a very bubbly, friendly, enthusiastic, and energetic person. When working, I am positive with an outgoing personality. I am a team player but can work individually. I learn new tasks quickly. My grooming is neat and tidy.


Having the ability to be calm and level-headed I also have good communication skills as well as being an organised person who can manage my time effectively. I feel I would be a great asset to your company.

Overview

3
3
years of professional experience

Work History

Front of Office Administration

Tika Interior
01.2024 - 05.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Made job and created opportunities for estimators
  • Made sure company vehicles were up to date service, WOF and RUCs
  • Developed and updated databases to handle customer data.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Met customer call guidelines for service levels, handle time and productivity.

Customer Service Representative

Envirowaste
07.2022 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Sorted out runsheets/ daily tasks for drivers
  • Getting the bins delivered/ removed

Bartender

Outback
02.2024 - Current
  • Maintained a clean and organized bar area, ensuring compliance with health and safety standards for optimal guest experience.
  • Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
  • Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
  • Improved workflow efficiency by training new bartenders on policies, procedures, drink preparation techniques, and customer service expectations.

Checkout Operator

Countdown
03.2021 - 07.2022
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Restocked and organized merchandise in front lanes.

Berry Picking

Piopio Berry Orchard
03.2022 - 03.2022
  • Minimized waste by effectively sorting damaged or overripe berries from those suitable for sale or processing.
  • Contributed to a positive work atmosphere with strong communication, teamwork, and problem-solving abilities.
  • Developed expertise in recognizing different types of berries and their optimal harvesting times for peak flavor and freshness.
  • Strengthened relationships with farm owners by exhibiting reliability, punctuality, and dedication to the job at hand.

Education

Smart Steps To Business Level 3 -

The Wananga O Aotearoa
Hamilton, NZ
12.2024

Level 2 -

Hillcrest High School
Hamilton, NZ
11.2021

NCEA Level 1 -

Rutherford College
Te Atatu, NZ
12.2020

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Problem-solving abilities
  • Active Listening
  • Good communication
  • Picking up tasks quickly
  • Completing tasks given to me

Dancing, Baking, Fitness, Runs, outdoor activities

Dancing

- I don't do dancing as a sport when I dance i just blast the music loudly and jump around the house. I also sometimes do ballroom dancing, sokkies ( Afrikaans dancing ) when my family goes to events. 


Baking

- I am a lover for baking. I love to try new recipes and do experiments with different ingredients. Most weekends my mom and I bake cupcakes, cookies and brownies for our friends and families its a fun bonding time together.


Fitness 

- I am a gym lover I love to push myself to be the best version of myself I can be. 


Runs

- I do runs like round the bridges, park run, the breast cancer run etc..  Every time I do a event with running i try and improve my time and distance.


Outdoor activities

- I love doing anything outdoors. I love the beach, mountain walks, water activities, picnics, doing gymnastics in the front yard etc.. 



Timeline

Bartender

Outback
02.2024 - Current

Front of Office Administration

Tika Interior
01.2024 - 05.2024

Customer Service Representative

Envirowaste
07.2022 - 09.2023

Berry Picking

Piopio Berry Orchard
03.2022 - 03.2022

Checkout Operator

Countdown
03.2021 - 07.2022

Smart Steps To Business Level 3 -

The Wananga O Aotearoa

Level 2 -

Hillcrest High School

NCEA Level 1 -

Rutherford College

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Dahnell Fourie