Daisha Nankivell
Auckland,AUK
Summary
I am 23 years of age looking for a full time job. I enjoy new challenges and thrive in fast paced environments. I enjoy travelling and spending time with my loved ones.
Overview
5
5
years of professional experience
Work History
Billing and Contracts Administrator
Mercy Ascot
Greenlane , Auckland
01.2023 - 02.2024
- Reviewed, analyzed and interpreted contracts to ensure compliance with legal requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Maintained records of all executed agreements to ensure accuracy and completeness.
Hospitality Worker
Tank
Takanini , Auckland
01.2022 - 12.2022
- Greeted customers and provided them with menus.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Served food and drinks to customers in a timely manner.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Restocked supplies of condiments, beverages and other items as needed.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
Agency Worker
Alpha Agency
Auckland CBD , Auckland
07.2020 - 12.2021
- Provided support and assistance to clients with disabilities in their daily activities.
- Flu Vaccine administrator
- Covid-19 help relief
- Testing station clinical side
- Administrator testing stations
- Covid-19 initiatives
- Maintained accurate records of client interactions and care provided on a daily basis.
- Provided crisis intervention when needed by connecting clients with resources or counseling services.
- Educated family members about available community resources or programs related to disability services.
- Advised team members on best practices for providing quality care while maintaining safety standards.
Childcare Assistant
skids
Bucklands Beach , Auckland
01.2019 - 12.2019
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Maintained accurate records of daily attendance and other related information.
- Observed and monitored the safety of all children in care.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Collaborated with colleagues to provide a high standard of care for each child.
- Ensured compliance with relevant legislation, standards and regulations.
- Supported the development of individual plans based on the interests and abilities of each child.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
Education
High School Diploma -
Mcauley High School
Auckland, NZ12-2018
Skills
- Health Code Compliance
- Concierge Support
- Supply Restocking
- Cleaning and Sanitizing
- Transaction Processing
- Data Entry
- Invoicing and Billing
- Records Management
- Administrative Support
- Excellent Communication
- Cash Handling
- Customer Service
- Legal Compliance
- Call Center Background
- Stress Tolerance
- Efficient Time Management
- Collaborative Teamwork
- Effective Multitasking
- Problem-Solving
- Attention to Detail
- Reliability
- Teamwork and Collaboration
References
References available upon request.
Timeline
Billing and Contracts Administrator
Mercy Ascot
01.2023 - 02.2024
Hospitality Worker
Tank
01.2022 - 12.2022
Agency Worker
Alpha Agency
07.2020 - 12.2021
Childcare Assistant
skids
01.2019 - 12.2019
High School Diploma -
Mcauley High School
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