Dakota Frisby
Kaikoura,CAN
Summary
Well-qualified Administrator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
Hunting & Fishing
2022.01 - Current
- Streamlined inventory management for reduced waste and improved cost control.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Implemented software solutions to streamline logistics processes, improving overall productivity and efficiency.
- Tracked orders and notified customers of status or potential delays.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Office Administrator/Shop Assistant
BP2Go Kaikoura
2020.02 - 2022.01
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Organized shelves to remove slow moving items and add new merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Hospitality duties: food preparation and storage
Scan CoOrdinator
New World
2018.11 - 2020.02
- Enhanced inventory accuracy by conducting regular audits and maintaining up-to-date records.
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
- Reduced discrepancies in product information by diligently updating and verifying data in the system.
- Collaborated with store management to resolve pricing issues, ensuring customer satisfaction and loyalty.
- Ensured accurate shelf tags and signage, contributing to a more organized shopping experience for customers.
- Coordinated price changes, effectively managing multiple deadlines and priorities during promotional periods.
- Managed the implementation of new products into the system, ensuring accurate pricing information from the start.
- Demonstrated attention to detail when entering data into the system, minimizing errors that could impact store operations negatively.
Wholesale Sales Assistant / Retail Sales Assistant
Southern Paua
2017.12 - 2018.09
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Coordinated logistics and catering for meetings and sales events.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Maintained all office applications and end of day procedures
Checkout Operator
New World
2016.10 - 2017.12
- My position at New World as checkout operator was to serve/help customers
- This job gave me great people skills as new things happened everyday and it made myself have to think about new ways to cope/deal with what the customer needed from me
- I learnt over time ways to do my task more efficiently but still being able to maintain a conversation with the customer.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Promoted store loyalty programs to increase customer engagement and retention rates.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
- Adhered closely to safety protocols when bagging items, minimizing risk of damage or breakage during transport.
Cleaner/Helper
Crazy Janes Hair Gallery
2015.09 - 2016.04
- Doing these extra jobs helped me learn basic hairdressing skills as well as helping me start to develop customer service skills.
- Enhanced workplace safety by promptly addressing spills and other hazards on floors and walkways.
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
- Demonstrated adaptability by taking on additional responsibilities during staff shortages or high-demand periods.
- Provided excellent customer service by addressing concerns promptly and professionally, leading to positive feedback from clients and supervisors.
Education
Ncea Level 1 & 2 -
Kaikoura High School
01.2017
Skills
- Attention to detail
- Dependable, with good time management skills
- Ability to work under pressure
- Organisation
- Experience in Excel/Word
- Experience in Xero
References
- Brian O’Connor, 027 273 6617, Southern Paua
- Glen/or Mel Steele, 03 319 5723, New World
- Richard Priddle, 03 319 5036 ext.n 2, BP2Go Kaikoura
- Anton Evans, 0272270270
- Janene Sandford, 03 319 6648
SUP
SUP, Toch Football, Water activities
I enjoy everything outdoors from swimming, SUP to Deep sea Fishing, the water is where I enjoy spending my free team.
passionate about fitness, I play touch football and am an active member of my local gym
Timeline
Logistics Coordinator
Hunting & Fishing
2022.01 - Current
Office Administrator/Shop Assistant
BP2Go Kaikoura
2020.02 - 2022.01
Scan CoOrdinator
New World
2018.11 - 2020.02
Wholesale Sales Assistant / Retail Sales Assistant
Southern Paua
2017.12 - 2018.09
Checkout Operator
New World
2016.10 - 2017.12
Cleaner/Helper
Crazy Janes Hair Gallery
2015.09 - 2016.04
Ncea Level 1 & 2 -
Kaikoura High School
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