Summary
Overview
Work History
Education
Skills
References
SUP
SUP, Toch Football, Water activities
Timeline
Generic
Dakota Frisby

Dakota Frisby

Kaikoura,CAN

Summary

Well-qualified Administrator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

9
9
years of professional experience

Work History

Logistics Coordinator

Hunting & Fishing
01.2022 - Current
  • Streamlined inventory management for reduced waste and improved cost control.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Implemented software solutions to streamline logistics processes, improving overall productivity and efficiency.
  • Tracked orders and notified customers of status or potential delays.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.

Office Administrator/Shop Assistant

BP2Go Kaikoura
02.2020 - 01.2022


  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Hospitality duties: food preparation and storage

Scan CoOrdinator

New World
11.2018 - 02.2020
  • Enhanced inventory accuracy by conducting regular audits and maintaining up-to-date records.
  • Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
  • Reduced discrepancies in product information by diligently updating and verifying data in the system.
  • Collaborated with store management to resolve pricing issues, ensuring customer satisfaction and loyalty.
  • Ensured accurate shelf tags and signage, contributing to a more organized shopping experience for customers.
  • Coordinated price changes, effectively managing multiple deadlines and priorities during promotional periods.
  • Managed the implementation of new products into the system, ensuring accurate pricing information from the start.
  • Demonstrated attention to detail when entering data into the system, minimizing errors that could impact store operations negatively.

Wholesale Sales Assistant / Retail Sales Assistant

Southern Paua
12.2017 - 09.2018
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Coordinated logistics and catering for meetings and sales events.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Maintained all office applications and end of day procedures

Checkout Operator

New World
10.2016 - 12.2017
  • My position at New World as checkout operator was to serve/help customers
  • This job gave me great people skills as new things happened everyday and it made myself have to think about new ways to cope/deal with what the customer needed from me
  • I learnt over time ways to do my task more efficiently but still being able to maintain a conversation with the customer.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Promoted store loyalty programs to increase customer engagement and retention rates.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Adhered closely to safety protocols when bagging items, minimizing risk of damage or breakage during transport.

Cleaner/Helper

Crazy Janes Hair Gallery
09.2015 - 04.2016

  • Doing these extra jobs helped me learn basic hairdressing skills as well as helping me start to develop customer service skills.
  • Enhanced workplace safety by promptly addressing spills and other hazards on floors and walkways.
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Demonstrated adaptability by taking on additional responsibilities during staff shortages or high-demand periods.
  • Provided excellent customer service by addressing concerns promptly and professionally, leading to positive feedback from clients and supervisors.

Education

Ncea Level 1 & 2 -

Kaikoura High School
01.2017

Skills

  • Attention to detail
  • Dependable, with good time management skills
  • Ability to work under pressure
  • Organisation
  • Experience in Excel/Word
  • Experience in Xero

References

  • Brian O’Connor, 027 273 6617, Southern Paua
  • Glen/or Mel Steele, 03 319 5723, New World
  • Richard Priddle, 03 319 5036 ext.n 2, BP2Go Kaikoura
  • Anton Evans, 0272270270
  • Janene Sandford, 03 319 6648

SUP

SUP, Toch Football, Water activities

I enjoy everything outdoors from swimming, SUP to Deep sea Fishing, the water is where I enjoy spending my free team.

passionate about fitness, I play touch football and am an active member of my local gym

Timeline

Logistics Coordinator

Hunting & Fishing
01.2022 - Current

Office Administrator/Shop Assistant

BP2Go Kaikoura
02.2020 - 01.2022

Scan CoOrdinator

New World
11.2018 - 02.2020

Wholesale Sales Assistant / Retail Sales Assistant

Southern Paua
12.2017 - 09.2018

Checkout Operator

New World
10.2016 - 12.2017

Cleaner/Helper

Crazy Janes Hair Gallery
09.2015 - 04.2016

Ncea Level 1 & 2 -

Kaikoura High School
Dakota Frisby