Dalbir Kaur

• Managed financial, operational and human resources to optimize business performance.
• Established and implemented business procedures and process improvements.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Oversaw business-wide changes to modernize procedures and organization.

Marketing

• Wrote reports, executive summaries and newsletters. • Newsletter compilation. • Handled and managed regular reports on a monthly basis to monitor the performance of social media and newsletters campaigns, and website traffic. • Gathered and compiled potential prospects segregated by different industries, firm sizes, and countries for Account-Based Marketing usages. • Gathered and compiled potential prospects from the company's whitepapers submission, events registrations, and product release trial requests. • Brainstormed new app ideas from Healthcare and Government sectors to enrich the Joget Marketplace and marketing collateral. • Assisted in responding to reviewers on the feedback and ratings provided on the apps and plugins from the Joget Marketplace. • Assisted in generating test data to ensure that the apps are functioning properly. • Assisted in compiling meeting recordings to Google Photos and gathering marketing collateral in the Joget Partner Portal. • Followed up and scheduled meetings with internal and external stakeholders, partners, prospects and customers. • Followed up on pending tasks and outstanding assignments with internal and external stakeholders.

2. Product Demo

• Handled and managed customer demo requests. • Followed up and scheduled demos with customers and the Joget product consultancy team. • Followed up with product resources after demo sessions were completed. • Provided constant feedback and brainstormed the demo agenda from a non-coder perspective to improve the effectiveness of the product demo.

• Supported children's development with learning-through-play activities, aiding social, emotional and educational growth
• Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialization.

• Integrated creative learning strategies, such as games and team-building exercises, resulting in increased classroom engagement
• Assessed, recorded and reported on child development, progress and attainment to ensure education goals were consistently met
• Evaluated students' academic progress, liaising with parents to facilitate cohesive learning environments at home and in school.