Summary
Overview
Work History
Education
Skills
Certification
Farmexperience
Timeline
Generic

Dale Taylor

Invercargill

Summary

I am a versatile professional with extensive experience across the food processing industry, café management, and farm operations.

As a Café Owner/Operator, I managed all aspects of the business, including budgeting, staff management, and customer service, which led to a 20% increase in annual revenue.

Running the farm as a family, I handled daily operations, including livestock management and crop production, maintaining high standards of quality and efficiency.

At Alliance, in the beef secondary processing sector, I excelled in administration and systems management. I handled yield reporting, carcass and carton balancing, and coordinated chilled order requirements for both export and local markets.

I am proficient in customer product tracing and maintaining training records, with hands-on experience in systems such as Triton, AGL Live, MAPS, and livestock management systems like Cedar Creek and Marel. I leverage my diverse industry knowledge to drive operational success and enhance productivity.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Plant/Warehouse Support

Alliance
01.2019 - Current
  • Plant support for our manufacturing and processing systems, Triton and Cedar Creek system administrator, RFID system control, MEQ probing administrator, AGL system - MAPS/LIVESTOCK, Livestock Market Table administrator (manage all slaughter grading for all species), Migrated from a legacy product specification system to a cloud M3 optiva system, FGW (finish good warehouse) project - testing training and hyper care.
  • Maintained a high level of professionalism while managing sensitive and confidential information.
  • Enhanced caller satisfaction by providing empathetic and compassionate support during crises.
  • Increased caller trust by building rapport through empathy, understanding, and non-judgmental communication.
  • Contributed to a safe and supportive work environment by participating in regular debriefing sessions with peers and supervisors.

Co-Owner of Farm

Farming
01.1998 - Current
  • Manage all the administrative requirements for our sheep and beef farm and agriculture contracting business
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.

Café owner/operator

Own Business
01.2018 - 01.2020
  • Oversaw budgeting, inventory, and marketing, boosting annual revenue by 20%.
  • Ensured 100% compliance with health and safety regulations.
  • Maintained facility and equipment, contributing to high customer satisfaction.
  • Revamped menu offerings, increasing average ticket size by 15%.
  • Fostered community relationships, enhancing brand visibility and loyalty.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Technical Supervisor

Alliance
01.2014 - 01.2015
  • Upgraded all Triton systems throughout the Alliance group and provided training
  • Boosted team morale and productivity levels through regular recognition of outstanding individual contributions and collaborative successes within the department.
  • Promoted a positive work environment by fostering open communication channels between team members and encouraging professional growth opportunities.
  • Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.

Business Support Manager

Alliance
01.1997 - 01.2010

Plants: Lorneville Plant & Mataura Plant

Key Responsibilities

Lorneville Plant

(Beef Secondary Processing Department)

  • Weighed and labeled piece and carton products accurately to ensure proper inventory and product tracking.
  • Contributed to a safe and supportive work environment by participating in regular debriefing sessions with peers and supervisors.
  • Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
  • Operated livestock management systems for effective monitoring and processing of animal products.


Mataura Plant

(Beef Secondary Processing Department)

  • Weighed and labeled piece and carton products, maintaining accuracy and compliance with company standards.

(Beef and Lamb Secondary Processing Department)

  • Conducted quality control duties, including PH and FAT testing, and ensured compliance with OMAR requirements.
  • Performed product checks for China exports, adhering to international standards and regulations.
  • Yield Reporting:

Managed all yield reporting tasks, ensuring accurate and timely data for production analysis.

  • Carcase and Carton Balancing:

Oversaw balancing of carcase and carton products, maintaining inventory accuracy and quality control.

  • Order Requirements:

Coordinated chilled order requirements for both export and local markets, ensuring compliance with specifications and timely delivery.

  • Customer Product Traces:

Managed customer product tracing, providing detailed tracking and reporting for product origin and handling.

  • Training Records:

Maintained comprehensive training records, ensuring all team members met required qualifications and compliance standards.


Systems Experience:
- Triton, AGL Live, MAPS:

Utilized various systems for data management, production tracking, and reporting.
- Livestock Systems (Cedar Creek & Marel):


Education

Link with Airwaves Course (radio) -

Southland Polytechnic
08.1992

NZQA certificate in Introduction to business -

Southland Polytechnic
11.1993

NZQA certificate in Food Processing Technology -

Massey University
2002

Skills

  • Mental health awareness
  • Active Learning
  • Verbal Communication
  • Multicultural Sensitivity
  • Data privacy
  • Empathy Display
  • Boundary Setting
  • Supportive Counseling
  • Assertiveness Training
  • Case Documentation
  • Client Confidentiality
  • Role Playing
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Adaptability and Flexibility
  • Effective Communication

Certification

Firearms license

Farmexperience

01/01/98, Managed all the administrative requirements for our sheep and beef farm and agriculture contracting business.

Timeline

Plant/Warehouse Support

Alliance
01.2019 - Current

Café owner/operator

Own Business
01.2018 - 01.2020

Technical Supervisor

Alliance
01.2014 - 01.2015

Co-Owner of Farm

Farming
01.1998 - Current

Business Support Manager

Alliance
01.1997 - 01.2010

Link with Airwaves Course (radio) -

Southland Polytechnic

NZQA certificate in Introduction to business -

Southland Polytechnic

NZQA certificate in Food Processing Technology -

Massey University
Dale Taylor