Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daljit Singh

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at New World Three Parks. Excelled in negotiating supplier contracts and streamlining inventory, demonstrating strong office management and problem-solving skills. Boosted sales through strategic promotions, showcasing an ability to drive results and foster team development.

Overview

9
9
years of professional experience

Work History

Liquor Manager

New World Three Parks
03.2022 - 07.2024
  • Negotiated favourable contracts with suppliers for better pricing and terms, reducing costs while maintaining quality standards.
  • Maintained compliance with local regulations regarding alcohol sales, contributing to the store''s excellent reputation in the community.
  • Streamlined inventory management processes for increased efficiency and reduced waste.
  • Conducted regular audits of stock levels, maintaining optimal inventory levels for efficient store operations.
  • Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.

Duty Manager

New World Fresh Collective
03.2019 - 03.2022
  • Managed 1staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Liquor Store Manager

Newlands Liquor Centre
08.2015 - 10.2017
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
  • Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
  • Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.

Education

Diploma - Business Management Level 5 And Level 6

Making Futures Happen International Institute
Wellington
06.2014

Skills

  • Office Administration
  • Administrative Support
  • Data Entry
  • Office Management
  • Account Reconciliation
  • Invoice Processing
  • Computer Skills
  • Confidential Document Control
  • Merchandising Strategies
  • Social Media Marketing
  • Brand Awareness
  • Employee Scheduling

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Liquor Manager

New World Three Parks
03.2022 - 07.2024

Duty Manager

New World Fresh Collective
03.2019 - 03.2022

Liquor Store Manager

Newlands Liquor Centre
08.2015 - 10.2017

Diploma - Business Management Level 5 And Level 6

Making Futures Happen International Institute

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Daljit Singh