Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dallas Cook

Blenheim,MBH

Summary

Dynamic Dispatch Operator with proven expertise in logistics coordination at Wineworks Marlborough. Skilled in inventory management and conflict resolution, I excel in ensuring timely deliveries and enhancing customer satisfaction. My proactive approach and attention to detail have consistently improved operational efficiency and streamlined order processing. Efficient Dispatch Operator with notable experience in managing emergency responses, coordinating transportation schedules, and maintaining communication logs. Strengths include adept problem-solving skills, exceptional multitasking ability, and strong verbal communication skills. Demonstrated impact in previous roles through improved efficiency of dispatch operations, enhanced team collaboration, and consistent adherence to protocol.

Overview

4
4
years of professional experience

Work History

Dispatch Operator

Wineworks Marlborough
Blenheim, Marlborough
02.2023 - 09.2025
  • Coordinated timely dispatch of wine orders to ensure efficient delivery.
  • Communicated with drivers to confirm pick-up and drop-off times.
  • Monitored inventory levels to facilitate effective stock management.
  • Resolved logistical issues by collaborating with warehouse teams effectively.

Sales Coordinator

Repco
Blenheim, Marlborough
08.2022 - 11.2023
  • Coordinated sales order processing and maintained accurate documentation for customer transactions.
  • Communicated with customers to resolve inquiries and provide product information efficiently.
  • Managed inventory levels and ensured timely replenishment of stock across multiple locations.

Retail Assistant

KFC
Blenheim, Marlborough
10.2021 - 08.2022
  • Resolved customer complaints using effective communication skills.
  • Prepared food items according to health and safety standards.
  • Operated kitchen equipment and maintained cleanliness in work areas.
  • Assisted customers with orders and provided excellent service.
  • Managed inventory by restocking supplies as needed during shifts.
  • Collaborated with team members to ensure smooth service flow.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Greeted customers and took their orders in a friendly and efficient manner.

Education

High School Diploma -

Marlborough Girls College
Blenheim, NZ
11-1990

Skills

  • Order dispatching
  • Inventory management
  • Logistics coordination
  • Delivery scheduling
  • Fleet communication
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Conflict resolution
  • Problem solving
  • Stock replenishment

Timeline

Dispatch Operator

Wineworks Marlborough
02.2023 - 09.2025

Sales Coordinator

Repco
08.2022 - 11.2023

Retail Assistant

KFC
10.2021 - 08.2022

High School Diploma -

Marlborough Girls College
Dallas Cook