Summary
Overview
Work History
Skills
Certification
Affiliations
Timeline
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Dallyn Lauvao-Araia

Hastings,HKB

Summary

Highly-motivated and reliable professional with a strong background in excellent customer service. Accustomed to working in a fast-pace team environment whilst adhering to health and safety policies to ensure the best customer experience. Strong work ethic, adaptability to a variety of tasks and passionate about connecting with customers and other team members.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cleaner

Liquid Laundromats
Hastings , HBK
05.2024 - Current
  • Cleaned washer and dryer machines inside and out, clearing lint trays of dryers, sweeping and mopping floors, wiping glass, disinfecting surfaces, dusting etc.
  • Maintained general up-keep of laundromat by ensuring all cleaning products and equipment are kept in a tidy, sanitary manner and monitoring conditions of washer and dryer machines.
  • Reporting any required repairs or faults are reported to the owner and performing monthly stock-takes to ensure sufficient cleaning chemicals and equipment.

Factory Production Worker

Melita Honey
Hastings, 4120
02.2024 - 03.2024
  • Operated machinery such as a pricking machine and a spinner to extract fresh honey for sterilization.
  • Collected wax and healthy chunks of honeycomb for further use/sale.
  • Assisted as part of a small team to bottle and package a wide variety of honey according to customer specifications.
  • Quality checked bottle and cap condition, labels, expiry dates.

Retail Team Member

Kmart
Hastings, HBK
10.2023 - 03.2024
  • Provided excellent customer service by answering questions regarding products, availability, product uses and services.
  • Stocked shelves with merchandise and ensured that items were properly priced, labeled and scanned into their correct store location using a PDT.
  • Contributed to loss prevention using spider wraps, security tags and soft tags on designated merchandise throughout entire store.

Assistant Machine Operator

The Homegrown Juice
Hastings, HBK
05.2023 - 08.2023
  • Assisted filler machine operator by eliminating faults in our production line and quality checking bottle and cap condition, labels and expiry dates.
  • Changed out parts of filler machine to accommodate different bottle sizes required for production.
  • Cleaned filler machine following safety protocols as well as general cleaning of workspace.

Gas Station Attendant (Overnights)

Night n Day Gull Omahu
Hastings, HBK
06.2022 - 05.2023
  • Maintained overall cleanliness and operation of store overnight by following an outlined cleaning schedule, as well as serving customers and preparing food/beverages.
  • Replenishing any stock required behind counter and out on shop-floor, rotating stock to reduce any profit losses.
  • Disassembled and cleaned heavy appliances such as an ice cream machine, deep fryer, deep freezers and a pie oven.
  • Handling other tasks such as taking gas level readings, receiving deliveries of products, crediting unsold items, swapping gas bottles.

Crew Member

McDonald's
Hastings, HBK
04.2015 - 04.2018
  • Provided excellent customer service by using friendly, suggestive questions to limit order-take time and up-selling menu items both on front counter and drive-thru.
  • Assisted in the kitchen setting up workstations with fresh ingredients, stocking fridges with frozen product and filling sauces.
  • Assisted in food preparation assembling burgers, cooking on the grill and cooking fried products in the deep fryer.
  • Completed opening and closing tasks such as sweeping and mopping floors, cleaning all surfaces and machinery as well as restocking supplies for the next shift.

Skills

  • Customer Service
  • Quality Assurance
  • POS system and Cash Handling

Certification

  • NZ Certificate in Food and Beverage Service (Café Strand and Restaurant Strand) (Level 3)

Affiliations

  • Weight\Strength training
  • Spending time with family

Timeline

Cleaner

Liquid Laundromats
05.2024 - Current

Factory Production Worker

Melita Honey
02.2024 - 03.2024

Retail Team Member

Kmart
10.2023 - 03.2024

Assistant Machine Operator

The Homegrown Juice
05.2023 - 08.2023

Gas Station Attendant (Overnights)

Night n Day Gull Omahu
06.2022 - 05.2023

Crew Member

McDonald's
04.2015 - 04.2018
  • NZ Certificate in Food and Beverage Service (Café Strand and Restaurant Strand) (Level 3)

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Dallyn Lauvao-Araia