Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

DAMIEN DING

Auckland,Half Moon Bay

Summary

Successful Front of House Team Member with 3-4 years of restaurant and 3-4 years of marketing and administration experience. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

10
10
years of professional experience

Work History

Marketing Specialist

Dexcom
05.2023 - 04.2024
  • Developed and executed comprehensive marketing campaigns and content across diverse brands, utilising various channels such as social media, email marketing (eDMs), advertisements, website landing pages, and websites to achieve marketing objectives.
  • Analysed market trends and consumer behaviour to inform marketing strategies and optimise ROI.
  • Collaborated cross-functionally with sales, design, and content teams to ensure brand consistency and effectiveness of marketing efforts.
  • Managed social media accounts, increasing engagement by [specific percentage] within 2023 .

Hammerhand

Eugenio Construction Ltd
08.2022 - 04.2023
  • Assisted lead builders with installing materials for formwork and steel framing.
  • Performed labour duties, including lifting and moving materials and worksite cleaning.

Assistant Builder

Gillco Construction
04.2022 - 06.2022
  • Worked with various materials involving cutting and installing timber, plasterboard, and fibre cement sheets.
  • Assisted lead builders with manual labour tasks and cleaning.

Marketing Assistant

InterMed Medical Ltd
09.2018 - 03.2022
  • Created and managed promotional materials, collateral, and email marketing campaigns (eDMs) for each portfolio, working closely with the relevant business manager
  • Coordinated all logistics and materials for external-related events, including industry conferences and supplier/customer training events
  • Positively promoted IML's brand and image in all interactions with customers and suppliers
  • Assisted the sales team with ad-hoc requests for sales and marketing material


Crew Member

McDonald's
05.2015 - 09.2018
  • Operated efficiently in various areas of the restaurant, including kitchen, drive-thru, front counter, and dining room, ensuring smooth operations during peak hours and providing exceptional service to customers.
  • Prepared and cooked food items according to standardised recipes and procedures, maintaining high standards of quality, freshness, and presentation.
  • Managed drive-thru orders accurately and promptly, utilising POS systems and headsets to take orders, process payments, and coordinate with kitchen staff to fulfill orders efficiently.
  • Welcomed and assisted guests at the front counter, taking orders, answering questions about menu items, and ensuring orders were prepared accurately and delivered promptly.
  • Maintained cleanliness and organisation of kitchen and dining areas, including cleaning equipment, sanitising surfaces, and restocking supplies to uphold health and safety standards.
  • Worked collaboratively with team members to meet daily targets and goals, contributing to a positive and supportive work environment.
  • Demonstrated flexibility by quickly switching between different roles and tasks as needed to meet changing customer demands and operational requirements.
  • Upheld McDonald's policies and procedures regarding food safety, cleanliness, and customer service, adhering to company standards and regulations at all times.

Marketing and Engagement Intern

Oxfam
01.2018 - 03.2018
  • Provided support with administrative tasks.
  • Built rapport with Oxfam Trailwalker fundraiser volunteers and updated them on training & event information.
  • Maintained and edited Excel spreadsheets for the Myanmar Crises direct response television campaign.
  • Went above and beyond the required hours to resolve missing donation transactions.

Back of House Team Member

KFC
02.2014 - 03.2015
  • Prepared and cooked a variety of menu items following KFC's standardised recipes and procedures.
  • Ensured all food products met KFC's quality standards by maintaining freshness, proper temperatures, and appearance.
  • Keep the kitchen area clean and organised, including equipment cleaning, sanitisation, and following safety protocols.
  • Monitor and restock inventory levels of food, beverages, and supplies to support efficient kitchen operations.
  • Worked closely with other kitchen staff to coordinate food preparation, assembly, and timely order fulfilment.
  • Flexibility to work in various roles within the kitchen area, including cooking, food assembly, and cleaning, as needed to support team efficiency.
  • Address any operational challenges or customer concerns promptly and effectively, seeking assistance from supervisors when necessary.

Education

Bachelor of Commerce - Marketing And Management

University of Auckland
Auckland, NZ
09.2018

Skills

  • Customer Service
  • Multi-tasking
  • Food Preparation
  • Teamwork
  • Adaptability
  • Communication
  • Kitchen Operations
  • Attention to Detail
  • Inventory Management
  • Cleanliness and Hygiene
  • POS Systems
  • Problem Solving
  • Compliance
  • Time Management

References

Will gladly furnish personal and professional references on request.

Timeline

Marketing Specialist

Dexcom
05.2023 - 04.2024

Hammerhand

Eugenio Construction Ltd
08.2022 - 04.2023

Assistant Builder

Gillco Construction
04.2022 - 06.2022

Marketing Assistant

InterMed Medical Ltd
09.2018 - 03.2022

Marketing and Engagement Intern

Oxfam
01.2018 - 03.2018

Crew Member

McDonald's
05.2015 - 09.2018

Back of House Team Member

KFC
02.2014 - 03.2015

Bachelor of Commerce - Marketing And Management

University of Auckland

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