Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damin Birchall

Makarewa,Invercargill

Summary

Proven track record of enhancing customer satisfaction and reducing equipment downtime at Lorneville Small Engines through a strong work ethic and exceptional problem-solving skills. Excelled in maintaining cleanliness and safety, demonstrating reliability and a team player attitude, significantly improving guest relations and service quality. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

4
4
years of professional experience

Work History

Attendant

Ezyclean Carwash
03.2022 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Small Engines Mechanic

Lorneville Small Engines
11.2020 - 11.2021
  • Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
  • Reduced equipment downtime by performing routine maintenance on lawn mowers, chainsaws, and other small machinery.
  • Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
  • Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.

Education

Diploma - Engineering Mechanics

Otago Polytechnic
Dunedin, NZ
11.2015

Skills

  • Strong Work Ethic
  • Patience and understanding
  • Team player attitude
  • Reliability and punctuality
  • Safety understanding
  • Safety awareness
  • Cleanliness and hygiene
  • Guest Relations

Timeline

Attendant

Ezyclean Carwash
03.2022 - Current

Small Engines Mechanic

Lorneville Small Engines
11.2020 - 11.2021

Diploma - Engineering Mechanics

Otago Polytechnic
Damin Birchall