Dan Benadie

• Providing strategic advice to the Principal, Finance and Business Manager and SLT on improving ICT infrastructure for educational needs
• Managing approximately 400 leased devices, including laptops, workstations, servers, UPS's, and printers
• Working closely with ICT contractors to support 2500 users utilising technology in the school
• Manage all MOE-funded projects such as hyper-fibre and the Te Mana Tūhono Programme
• Working closely with ICT contractors to ensure the security of the 8300 devices connected to the school network
• Developing and maintaining policies and procedures that ensure operational continuity and compliance with relevant requirements
• Managing AV and IT projects, overseeing project processes and budgets
• Developing and presenting budgetary needs and expenses of the IT and AV department and managing approved budgets for the year
• (CAPEX)
• Managing external AV and IT contractors and their ongoing schedule of work
• Managing onsite AV/IT staff, prioritising their work, monitoring workloads, reviewing project progress, and providing feedback to the Business Finance Manager and the Principal
• Undertaking staff performance appraisal of AV staff once a year
• Ensuring the integrity of IT equipment such as servers, switches, cables, Wireless Access Points, UPS's, phones, etc
• Managing the installation and configuration of wireless projectors, sound systems, interactive boards, LED signs, EFTPOS etc
• There are 117 projectors and 128 sound systems in the school
• Install and manage 30 CCTV cameras onsite
• Working alongside print provider and ICT contractor to manage a fleet of 80 printers and two production printers
• Working with ICT contractor to maintain all software and applications
• Liaising with software suppliers to ensure all software and equipment licenses are up to date
• Working alongside ICT contractor on Active Directory, Microsoft 365 and Azure AD to manage users, policies, groups, passwords, and user licenses
• Managing the school's Building Management System with the Property Manager to ensure the Property team can control all the lights, air conditioning units, and doors in the school from their devices.
• Managing and creating all booking systems and Application forms
• Working closely with the Communications manager to ensure the school website and other school applications always work
• Do regular maintenance of the school Plinth
• Film and edit promotional videos for domestic and overseas marketing

I'm also the Technical Manager for Westlake Girls 2300 seat Event Centre

• My responsibilities in this role included: Maintaining safety and efficiency of all auditorium technical facilities, including the control system, lighting, BMS, and sound equipment
• Collaborating with Auditorium Manager and event planners, performers, and clients to ensure successful events
• Supervising and managing technical staff to ensure efficient and effective delivery of services
• Managing AV technicians to ensure that all equipment is maintained and serviced regularly to guarantee optimal performance
• Developing and implementing technical policies and procedures to ensure efficient service delivery
• Operating events if contractors are not available
• Have a good understanding of how to operate lighting and sound equipment
• Overseeing the working height equipment such as the scissor lift and self-propelled boom lift

• Company Overview: Auckland New Zealand
• Meeting assigned targets by building productive network relationships, with core areas of focus being customer satisfaction, quality assurance, and contributing to a cohesive team environment
• Problem Solving, Planning, and Decision making
• Specialising in problem-solving and directing clients to the correct channels within the organisation
• Striving for ultimate customer satisfaction through effective and efficient customer service
• Customer profiling: identifying needs and opportunities to drive improvement
• A flexible approach to work hours, with availability during normal business hours, seven days a week
• Installation of projectors, sound systems, and conference systems for schools, gyms, churches, and conference venues such as Sky City, Fonterra, and Auckland University
• Integration of multimedia and control systems
• Auckland New Zealand

• Meeting assigned targets by building productive external network relationships
• Core areas of focus include: customer satisfaction, quality assurance, external profile, and contributing to a wider team environment
• Establishing, developing, and maintaining a network of referral sources that generates an ongoing pool of potential new business
• Prospecting and qualifying new sources of referrals
• Marketing, presenting, selling, and negotiating with referral sources
• Assisting with the day-to-day management of a portfolio of clients, serving their needs accordingly
• Specialising in problem-solving, directing clients to the correct channels within the organisation
• Providing quotations for shows/events according to customers needs
• Executing shows/events as per the quotation and customers needs
• Striving for ultimate customer satisfaction through effective and efficient customer service
• Utilising problem-solving, planning, and decision-making skills
• Customer profiling: identifying needs and opportunities to drive improvement
• Providing efficient customer service, resulting in a high level of customer satisfaction
• Promoting and cross-selling products and solutions to best meet the customer's needs
• Maintaining a flexible approach to work hours, with normal business hours being 7 days a week

• Video and Audio editing
• Managed AV equipment, mixers, speakers, and instruments according to clients' needs
• Completed sound checks before and during shows
• Set up and preserved audio/visual tools for different meetings and special events/functions at mines, schools, banks, weddings, and year-end functions
• Handled microphone replacements and ensured correct microphone placement with the corresponding instrument
• Installed projectors for schools, banks, conference venues, and events
• Installed audio systems for schools, churches, conference centres, and home theatre systems
• Installed CCTV systems in shopping malls and large business/industrial premises