Danae Mutua
Auckland
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in sales assistant role.
Overview
3
3
years of professional experience
Work History
Sound-proofing Manufacture
Tristan
03.2024 - Current
- Company Overview: Soundproofing panel manufacturer
- Worked with raw materials to fulfill purchase orders
- Made sure that products were produced on time and are of good quality
- Organized and prepared workstations and materials needed for operations to maximize productivity
Front & back of house
Kai pai café
02.2024 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude and a great smile
- Maintained a clean and organised café environment, adhering to health and safety regulations
- Supported fellow team members in achieving a smooth workflow during peak hours
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, food preparer and event organiser
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism
Cleaner
Laserstream
05.2022 - 06.2024
- Used time management and efficient cleaning methods to meet deadlines
- Worked independently outside of company work hours and ensured building security by locking doors, alarming the premises and checking electrical appliances for safety hazards
- Identified repair needs and maintenance concerns, and escalated issues to management
- Supervised supplies in inventory and submitted reorder requests
Sheet metal fabricator
Laser stream
06.2023 - 04.2024
- Enhanced product quality by utilizing specialized tools for bending, shaping, and assembling sheet metal components
- Collaborated with team members to streamline production processes, increasing overall productivity and meeting project deadlines
- Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment
- Assisted in training new employees on proper techniques, contributing to a skilled workforce and improved work quality
- Contributed to cost reduction initiatives by identifying opportunities for process improvements and implementing effective changes
- Performed routine maintenance on fabrication machinery, ensuring optimal performance levels and reduced downtime
Education
Level 2 ncea -
Nzma
Symonds St07-2024
Skills
- Complex Problem-Solving
- Chemical Handling Safety
- Health and Safety Compliance
- Communication and Interpersonal Skills
- Adaptable and Flexible
- Facility and Site Cleaning
- Productivity and Time Management
- Conscientious and Detail-Oriented
- Hospitality and retail Environments
- Customer focused
Timeline
Sound-proofing Manufacture
Tristan
03.2024 - Current
Front & back of house
Kai pai café
02.2024 - 07.2024
Sheet metal fabricator
Laser stream
06.2023 - 04.2024
Cleaner
Laserstream
05.2022 - 06.2024
Level 2 ncea -
Nzma
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