Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Interests
Timeline
Generic

Dani Leonard

Auckland

Summary

Through a combination of academic achievements and professional experience, I have honed exceptional interpersonal and communication skills, particularly within dynamic, customer-oriented environments. My dedication to excellence is reflected in my ability to consistently deliver high-quality results, manage competing priorities effectively, and foster positive and engaging interactions. I believe I am a highly motivated and diligent individual, and am committed to contributing to the success of any team by providing efficient, detail-oriented, and reliable support in all tasks I undertake.



Overview

5
5
years of professional experience

Work History

Temporary Staffing

Side Kicker
11.2024 - 02.2025
  • Partnered with external staffing agencies to ensure timely fulfillment of temporary staffing needs during peak business periods.
  • Event management and hospitality

Front of House Team Member

Bramble Cafe
12.2023 - 02.2024
  • Provided exceptional support for dining needs, ensuring a welcoming and hospitable environment
  • Regularly engaged with guests to assist with requests, offer refills, and ensure customer satisfaction
  • Collaborated within a close-knit team, developing skills to effectively meet the demands of the hospitality industry
  • Experience and confidence working on online till system to take orders
  • Interacted positively and communicated clearly with each guest to create positive experiences
  • Addressed customer inquiries and complaints with professionalism and patience

Front of House Team Member

Takapuna Beach Cafe
12.2019 - 02.2022
  • Worked front of house at the busiest cafe in Auckland, leading me to develop great time management and communication skills
  • Great attention to detail through making drinks and plating food to a high cafe standard
  • Gained experience working at the till which further developed sales skills
  • Scooped ice cream and managed large crowds during the busy summer
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
  • Adhered to company food, safety, quality and sanitation policies
  • Responded to customer concerns efficiently, accurately and with detailed information
  • Worked efficiently under pressure to maintain optimal standards
  • Participated in staff training enthusiastically with a positive attitude

Admin Assistant

SnapComms
11.2020 - 02.2021
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

Bachelor of Law - Law

Victoria University of Wellington
Wellington, AUK
11-2026

Bachelor of Commerce - Marketing

Victoria University of Wellington
Wellington
11-2026

NCEA L3 -

Kristin School
Auckland
11-2021

Skills

  • Flexible Schedule
  • Problem Resolution
  • Friendly, Positive Attitude
  • Customer Service
  • Active Listening
  • Planning & Organizing
  • People Skills
  • Reliable & Trustworthy
  • Excellent Work Ethic
  • Conflict Resolution
  • Service Prioritization
  • Honest and Ethical
  • Eager to learn
  • Team collaboration
  • Phone etiquette

Personal Information

Age: 21

Affiliations

  • Victoria University of Wellington Feminist Law Society
  • Victoria University of Wellington Law Students Society

Interests

  • I am passionate about snow sports and love to ski during winter holiday months
  • I love to explore my creative side through creative writing and spend my free time writing short stories and poems
  • I frequently spend time at the gym and enjoy fitness and self development

Timeline

Temporary Staffing

Side Kicker
11.2024 - 02.2025

Front of House Team Member

Bramble Cafe
12.2023 - 02.2024

Admin Assistant

SnapComms
11.2020 - 02.2021

Front of House Team Member

Takapuna Beach Cafe
12.2019 - 02.2022

Bachelor of Law - Law

Victoria University of Wellington

Bachelor of Commerce - Marketing

Victoria University of Wellington

NCEA L3 -

Kristin School
Dani Leonard