Daniel Ah Hong
Mangere East,AKL
Summary
To work within a well-regarded company, in a professional team and environment that will allow me to utilize my current skillset to challenge and further develop my self-capabilities, skills and experience.
Overview
12
12
years of professional experience
Work History
Distribution Operator
Specialized Construction Products
Glenfiled, Auckland
12.2022 - Current
- Operated forklift and pallet jack to load and unload materials from trucks, containers, and other vehicles.
- Monitored inventory levels, restocked shelves as needed, and reported discrepancies to supervisor.
- Organized warehouse storage areas for efficient access when retrieving items for orders.
- Assisted in loading customer orders into delivery vehicles for transport to designated locations.
- Managed shipping paperwork including bills of lading, packing slips, manifests.
- Utilized computer software applications such as Microsoft Office Suite, Outlook Express, POS and SAP.
- Communicated effectively with customers regarding their orders via telephone or email contact.
- Collaborated closely with colleagues within the distribution team to ensure timely deliveries.
- Maintained cleanliness of work area by sweeping floors, removing debris, and organizing supplies.
Manufacturing Operator
Yashili New Zealand Dairy Limited
Pokeno, Auckland
06.2020 - 12.2022
- Maintained accurate records of production output and quality inspections.
- Ensured all safety protocols were followed at all times during operation.
- Loaded raw materials into hoppers for processing by the machines.
- Monitored feed rates, temperatures, pressures, and other variables throughout the production process.
- Adjusted machine settings as needed to maintain product quality standards.
- Troubleshot problems related to machinery operations and took corrective action when necessary.
- Assisted in training new operators on proper use of equipment and safety procedures.
- Collaborated with engineering teams to develop improved processes for better efficiency and accuracy in production runs.
- Analyzed data collected from previous production runs to identify areas needing improvement.
- Reported any identified issues with quality control procedures immediately.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Verified production orders prior to starting set-up.
Ramp Service Coordinator
Air New Zealand
Mangere , Auckland
12.2018 - 05.2020
- Performed daily aircraft servicing tasks, including towing, lavatory and water servicing, de-icing, cargo and baggage loading and unloading.
- Assisted with the coordination of ground service equipment needs in accordance with customer airline requirements.
- Supervised ramp personnel to ensure compliance with safety regulations and procedures during operations.
- Monitored flight operations to ensure on-time performance and minimized delays.
- Provided support for passengers requiring special assistance while boarding or disembarking aircrafts.
- Coordinated resources between gate agents and other departments to facilitate efficient ramp operations.
- Communicated regularly with airline representatives regarding any changes in flight schedules or customer requirements.
- Managed the departure process by ensuring that all required documents were completed accurately prior to aircraft departures.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Connected electrical power units and service hoses to aircraft.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Operated equipment to support on-ground operations in between flights.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
- Monitored flight schedules both departures and arrivals to plan ahead for potential delays or cancellations due to inclement weather.
- Scheduled staff shifts based on projected workloads throughout the day.
Ramp Operator
Air New Zealand
Mangere , Auckland
01.2016 - 12.2018
- Performed daily ramp safety checks and inspections.
- Verified aircraft weight and balance prior to loading cargo.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Loaded baggage, freight, and mail onto departing aircraft according to manifest instructions.
- Secured cargo on pallets or in containers with straps, nets, or other securing devices.
- Operated ground support equipment such as tow tractors, belt loaders, container loaders and unloaders, aircraft tugs daily.
- Followed all safety procedures when operating ground support equipment or handling hazardous materials.
- Communicated with flight crew members regarding any information required for the safe operation of their flights.
- Guided aircraft hand using signals and batons to promote safe ground travel.
- Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
Baggage Handler
Air New Zealand
Mangere , Auckland
09.2014 - 12.2016
- Organized and loaded luggage in appropriate compartments/ULDs
- Maintained accurate records of all baggage handling activities.
- Followed safety protocols when operating heavy machinery and equipment during loading/unloading
- Baggage tracing unit representative
- Responded to customer inquiries about lost or delayed baggage.
- Assisted passengers with special needs by providing wheelchairs or other assistance devices.
- Assisted passengers with their luggage needs.
- Conducted routine inspections of baggage belts, conveyors and ramps for proper functioning.
- Inspected incoming baggage for hazardous materials and contraband items.
Picking Packer
Fantastic Furniture
Villawood, NSW
01.2013 - 08.2014
- Utilized RF scanners to accurately process orders according to customer requirements.
- Operated material handling equipment following safety protocols at all times.
- Assisted in unloading containers from trucks when necessary.
- Loaded trucks for delivery using forklifts or other equipment as necessary.
- Operated forklift and pallet jack to transport heavy loads.
Catering Server
Eden Park Stadium
Kingsland , Auckland
01.2012 - 12.2012
- Provided excellent customer service throughout the duration of an event.
- Set up tables with appropriate linens and silverware prior to each event.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Prepared and served food items to guests in a timely manner.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
Education
NCEA 1 NCEA 2 NCEA 3 -
St Pauls College
Auckland, NZ12-2011
Travel & Tourism Coarse Certificate -
Travel Tourism
Auckland, NZ12-2011
Bachelor of Hospitality Management -
Auckland University of Technology
Auckland, NZ12-2012
Skills
- Forklift
- Confined space
- Working at heights
- Full drivers license
- Heavy truck load certificate
- Elevated working platform (EWP)
- Permit to work (PTW)
- Ministry primary industries (AP)
- Lock out Tag out (LOTO)
Special Skills
- Communication skills, customer service experience/skills – in person, ability to work well in a team, planning and organizational skills, initiative and a can-do attitude, problem solving skills, good work habits, reliable, adapts fast to new jobs.
References
- Available upon request
Timeline
Distribution Operator
Specialized Construction Products
12.2022 - Current
Manufacturing Operator
Yashili New Zealand Dairy Limited
06.2020 - 12.2022
Ramp Service Coordinator
Air New Zealand
12.2018 - 05.2020
Ramp Operator
Air New Zealand
01.2016 - 12.2018
Baggage Handler
Air New Zealand
09.2014 - 12.2016
Picking Packer
Fantastic Furniture
01.2013 - 08.2014
Catering Server
Eden Park Stadium
01.2012 - 12.2012
NCEA 1 NCEA 2 NCEA 3 -
St Pauls College
Travel & Tourism Coarse Certificate -
Travel Tourism
Bachelor of Hospitality Management -
Auckland University of Technology
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