Daniel Doland
Ranui, West Auckland,AUK
Summary
Dynamic and results-driven Sales and Operations Manager with a proven track record of success in FMCG, Consumer Products, Manufacturing, and Services industries. Adept at building strong client relationships, understanding market needs, and exceeding sales targets. Leverages supplier relationships to develop key supply chain opportunities for key business improvements. A keen eye for problem solving and finding solutions to complex issues, using process change management, Lean, ISO process and extensive operations management. Collaborative team player with a strong work ethic and a commitment to customer satisfaction. Eager to contribute to a company's growth while developing into a strong sales and business leader.
Overview
24
24
years of professional experience
Work History
Technical Advisor
Custompak Packaging Ltd
02.2025 - Current
- Project Management and onboarding of Fisher and Paykel health care (former customer of Aztec) -
- Creating Quality Platform, Project Managing tooling conversion, Validation of 12 product lines, Materials Management.
- Special Projects –
- Handling purchase of Aztec Asset and Decommission Illig Thermoforming machine for transport to Christchurch plant.
- Sales prospects Business development
- Procurement review of Packaging
- Procurement spend review of categories identifying opportunities.
- Support GM, Production and Sales on any day to day needs and opportunities
- Connect with former Aztec Clients to discuss transitioning
Group Sales and Operations Manager
Aztec Packaging Group
03.2023 - Current
- Company Overview: (Company pushed into Liquidation and Receivership)
- Overall revenue and margin responsibility for the Sales and Operations of all business units
- Full P&L responsibility for Print division, overarching view in Plastics and Cards Businesses
- Operational responsibility for plant and staff of 16, incl staff development in both Aztec and IPOD Businesses
- Through extensive product knowledge and understanding of clients business needs I built effective and robust relationships with Key Clients.
- Leveraged Key Supplier Relationships to maximise opportunity for the business.
- Forecasting production sales and New product development of clients in line with filling plant capacities
- New Business development and Sales Strategy development
- Working alongside Group GM on Efficiency of all businesses
- Key Achievements
- Aztec
- Key Clients Category Growth - New product launches for Westie foods and James Crisp - packaging development .
- Key Client Growth - FPH returning to pre COVID plus 20% sales
- New Client Acquisition for Aztec - The Pure food Co – approx 500k revenue as well as Print category - approx $100k revenue
- IPOD
- Grew net account base x 20 new clients. Includes Broker accounts
- Key Client loss - Market conditions and Category changes
- Operational efficiency and right-sizing- costs management and review of customer pricing
- Change in production model, contributes to declining GP.
- Caring Card
- Key Client Acquisition – Paper Plus Group, Foodstuffs Vendor Number for four Square expansion
- New Business targets in play – Animates, Woolworths
- Sales focus to Drive NPD in both Plastic and Print. Identified $10+ Million in opportunity. Unlocked approx. 1-2% sales.
Business Unit Manager - Operations Manager/Key Accounts Manager
Aztec Packaging
03.2019 - 02.2023
- Overall revenue and margin responsibility for the Accounts managed and Business Unit, Full P&L responsibility
- Operation responsibility for plant and staff of up to 24
- Through extensive product knowledge and understanding of clients business needs, I built effective and robust relationships with Key Clients.
- Leveraged Key Supplier Relationships to maximise opportunity for the business.
- Managed Schedule System and ISO 9001:2015 program
- Forecasting RM and packaging, Forecasting production sales and NPD clients in line with filling plant capacity
- Work alongside MD and Commercial Manager on business development, business plans and Plant efficiency
- Key Achievements
- YOY Growth of 20% growth in Rev and 11% improvement in GP to grow business to 4.6 million
- Key Client Acquisition James Crisp, Virbac Print and Tape Spec.
- Dairyworks Growth, invested in Supply chain improvement, shifted production closer to clients.
- Onboarding of Westie Foods, GSF and James Crisp NPD contracts at full capacity for products developed.
- New Product Development across Key Clients - F&P Healthcare, Gallagher and Hella. Examples $10 Solar Energizer packaging developed, New Cannula packaging developed.
- Cross Category Sales continue - Hella Marine printed packaging onboarded, GSF Fresh Lidding Film onboarded.
- Lead the implementation of the aspect system. Aspect System continued development through Downtimes, DIFOT, Production Speeds used to improve margins
- Operational Efficiencies- Use Data to improve business margins, Quality Officer hire, Implementation of Lean Principles, RM and packing usage. All lead 8-10% Gains. I introduced tooling costs to customers which improved margins which improved margins by 30-50k PA.
- Implemented a full R&M Strategy, Reduction in costs of up to 50%
- New ISO Program developed and implemented to improve our quality program including recertification over 2 years
- Diversification strategy - Purchase of I print on demand adding 750k sales PA. In addition we purchased The Caring Card company for retail vertical integration for all businesses, additional value $250k sales PA
- Adapted the business model to match the changing Customer requirements.
- Implemented cost cutting measures through restructure to align to changing Customer requirements and Market conditions. Including RM and Packaging leading to reduction in costs. Increased focus on Plant KPI’s and DIFOT improving efficiency by approx 10%.
Sales Manager
Aztec Packaging
08.2016 - 02.2019
- Overall revenue and margin responsibility for the Accounts managed
- Building effective and robust commercial relationships with all customers.
- Delivery of sales and business development plans for existing clients to open up new channels or opportunities.
- Delivery of Budgeted production sales in line with plant capacity – Key Account development
- Forecasting production sales and NPD clients in line with filling plant capacity
- Develop a business development strategy for the Auckland Customers primarily, developed in time to include National reach.
- Work alongside MD on development of the Business plans, Development of strategy for category Growth
- Print – Source supply
- Plastic – Locally sourced packaging for client – work with MD on international supply
- Work alongside operations to ensure DIFOT for all clients.
- Key Achievements
- Brought on several new accounts - Key Client Acquisition – including GSF Fresh, Westie Foods and Dairyworks
- 12% growth in Revenue to $3 million
- Grew existing clients through New Product Development (NPD) , Category Diversification/cross selling and strong client delivery, including F&P Healthcare, Hella and Gallagher - example being the Optiflow 2 Clamshell tool and Hella NZ Print category.
Business Development Manager - Auckland
Halls Group
02.2016 - 08.2016
- Secured over 50% of existing contracts under new SLA’s.
- Developed relationships with existing clients adding in services approx. $250k additional Revenue
- Business development led to adding over $1 million in Annual revenue for the business.
National Key Account Manager
Methven
10.2015 - 01.2016
- Built and delivered full NZ product RRP list. Communicated to customers Methven RRP strategy.
- Delivered Methven’s largest M10 Mega bathroom expo submission projected volume $250k ($150k incremental volume) and profit margin of 55%. There will be 4 products featured in the mailer.
- Plumbing World Terms of trade negotiated.
- Identified 4 growth opportunities in Mitre 10 which delivered 300K in incremental volume.
Sales Manager
GWA Bathrooms and Kitchens
05.2015 - 08.2015
- Delivery of product training to all customers and 3rd party merchandise staff across the categories GWA operate in.
- Delivery of sales and marketing plans for each customer within the portfolio. Value stream would offer approx. 500k additional sales to the Retail segment over 12 months. Bunning targeted sales over 24 – 36 months 1 million plus in category alignment with AUS.
- Developed and delivered a successful Toilet suite roll out plan for Bunning's NZ in 4 weeks.
National Account Manager – Fletcher Building Group/Sims Pacific Metals and Bluestar Group NZ
Waste Management NZ Ltd (Previously Transpacific Waste Management Ltd)
05.2014 - 05.2015
- Active Strategic account Management of all National Accounts.
- Delivery of revenue for the portfolio to the total business.
- Delivery of profitable services across all services offered within the portfolio.
- Key Achievements
- Net 6% revenue growth in FY15 in portfolio.
- Net account growth in Sims Pacific Metals of 1% (22 new sites/accounts)
- Successfully delivered a new 36 month contract for the Blue star group, 40% revenue growth from non WM sites onboarded
- Actively networked across the Fletcher Building Group to build relationships within the key waste generator in the business units. New Sites added.
- Revenue growth for Sims being achieved through joint lead generation transport projects.
- Development of the Fletcher Building Group Tender strategy document for Phase 2.
Key Account Manager
Waste Management NZ Ltd (Previously Transpacific Waste Management Ltd)
08.2012 - 04.2014
- Delivery of the Sales strategy to the Auckland North and West Key Account Portfolio.
- Net 18% revenue growth 2012-2013
- Net 5% customer account increase (3 new accounts) 2012-2013
- 100% rollout of largest regional Account PAE Northern Defence Force contract in 7 days.
- Net 30% increase revenue growth 2013-2014
- Net 14% customer account increase (8 new accounts) 2013-2014
- Total portfolio growth to $2.1 to $3.6 Million over 2 years
- 100% account retention over a 2 year period.
National Key Account Executive
Nestle Purina NZ Ltd
05.2011 - 08.2012
- Management of the Progressive Account under the Customer Business Manager – National Accounts including stepping up when the CBM went on secondment for 6 months.
- Management of the Super value and Fresh Choice accounts.
- Delivered Friskies brand refresh project to 163 Progressive stores nationally in 4 days. Company record.
- Delivered 3 % market (approx. $3 million scan sales) share growth for Purina within Progressive over an 18 month period, key product increases Friskies and Purina one which both grew at 5-6%.
Field Merchandiser
Coca Cola Amatil NZ Ltd
09.2010 - 05.2011
National Key Account Manager
Energizer NZ Ltd
09.2007 - 08.2010
- Key Account Management of the Stationery, Automotive, Industrial Safety, Variety and Oil channels.P & L responsibility of portfolio. Develop and execute Category growth and new product development plans within portfolio channels.
- Net revenue growth of 11% 2007-2008. Implemented and grew GSB business by 30% within NZ Safety.
- Net revenue growth of 6.1% 2008-2009. Implemented a key visual merchandise solution executed into the automotive channel delivering 12% growth. Successfully won the OfficeMax business back, delivering triple digit growth.
- New Category product development into Kmart, Mobil, Caltex, BP and Wesfarmers for Banana Boat Sunscreen for summer of 2010-2011 and Schick products to Kmart and BP delivering 35k incremental revenue growth.
Sales Manager
Zealandia Nursery Ltd
01.2001 - 05.2007
- Managed the Sales team with 3 Sales Representatives and 11 Merchandisers.
- Grew the Key Account business by an average 15% over 3 years. KA business accounted for 80% of the business revenue.
- Improved Sale or return rates with Kings Plant Barn and Foodstuffs sites from 33% return rate to 20% return improving revenue and profits.
- Averaged product volume growth of 5% over 3 years. Actively managed the product mix 70/30 Zealandia grown to contract grown products.
- Implemented targeted sales strategy to the Florist trade increasing sales by 200k over 3 years.
- New Category Growth in Subtropical category delivering $1 Million in increased revenue over 3 years.
- Brief business overview: Zealandia was and still is New Zealand’s largest house plant producer.
Education
Diploma - Horticulture Level 6
Manukau Institute of Technology
01.2004
Skills
- Staff management
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development and Sales operation
- Sales process and Sales planning
- Problem-solving and Decision making
- Operations management, Schedule Management
- Operational efficiency, Process improvement Maintaining compliance
- Planning and implementation
- Business development
- Relationship building and management
- Client relationship building
- New business development
Timeline
Technical Advisor
Custompak Packaging Ltd
02.2025 - Current
Group Sales and Operations Manager
Aztec Packaging Group
03.2023 - Current
Business Unit Manager - Operations Manager/Key Accounts Manager
Aztec Packaging
03.2019 - 02.2023
Sales Manager
Aztec Packaging
08.2016 - 02.2019
Business Development Manager - Auckland
Halls Group
02.2016 - 08.2016
National Key Account Manager
Methven
10.2015 - 01.2016
Sales Manager
GWA Bathrooms and Kitchens
05.2015 - 08.2015
National Account Manager – Fletcher Building Group/Sims Pacific Metals and Bluestar Group NZ
Waste Management NZ Ltd (Previously Transpacific Waste Management Ltd)
05.2014 - 05.2015
Key Account Manager
Waste Management NZ Ltd (Previously Transpacific Waste Management Ltd)
08.2012 - 04.2014
National Key Account Executive
Nestle Purina NZ Ltd
05.2011 - 08.2012
Field Merchandiser
Coca Cola Amatil NZ Ltd
09.2010 - 05.2011
National Key Account Manager
Energizer NZ Ltd
09.2007 - 08.2010
Sales Manager
Zealandia Nursery Ltd
01.2001 - 05.2007
Diploma - Horticulture Level 6
Manukau Institute of Technology
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