Daniel McDowall
New Plymouth
Summary
Diligent customer sales representative with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
14
14
years of professional experience
Work History
Teacher
Evolve Education Group
01.2016 - 07.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Concrete Batcher
Firth Industries
03.2014 - 10.2016
- Minimized future maintenance needs with expert knowledge of various concrete mixes and their specific properties, selecting the best option for each repair situation.
- Maintained worksite safety by adhering to established protocols and using proper personal protective equipment.
- Safeguarded worksite cleanliness with diligent cleanup efforts, removing debris and materials after completing concrete patching tasks.
- Demonstrated adaptability by adjusting techniques based on varying environmental conditions such as temperature or humidity levels that affect curing times and processes.
Sales Representative
Noel Leeming
02.2011 - 07.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Lido Aquatic Centre
Customer Service Represenative
03.2012 - 05.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Timeline
Teacher
Evolve Education Group
01.2016 - 07.2025
Concrete Batcher
Firth Industries
03.2014 - 10.2016
Lido Aquatic Centre
Customer Service Represenative
03.2012 - 05.2014
Sales Representative
Noel Leeming
02.2011 - 07.2014
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