Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Scott

Cromwell,OTA

Summary

Dynamic and customer-focused person with a proven track record at Salvation Army Family Store. Excelling in customer service and stock replenishment. Known for building rapport and resolving complaints effectively, while fostering loyalty among patrons. Reliable and adaptable, consistently ensuring safety and cleanliness while working. I am honest. I enjoy helping people, and always do my best.

Overview

4
4
years of professional experience

Work History

Shop Attendant

Salvation Army Family Store
07.2021 - Current
  • Maintained cleanliness and organization of sales floor, ensuring optimal presentation of merchandise.
  • Collaborated with team members to restock shelves promptly, promoting inventory accessibility.
  • Engaged in training sessions to develop knowledge of products and services offered in-store.
  • Resolved customer complaints professionally, fostering positive relationships and repeat business.
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Upheld store policies, resulting in a well-regulated shopping experience for all patrons.
  • Ensured customer safety by promptly addressing spills, obstructions, or other hazards in the store area.
  • Cultivated positive first-name-basis relationships with over 50 repeat customers, winning customer loyalty.
  • Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
  • Greeted customers entering store and offered assistance with requirements.

Cleaner

Cherry Corp
01.2024 - 07.2024
  • Operated cleaning equipment to maintain facility cleanliness and hygiene standards.
  • Conducted routine inspections to identify maintenance needs and ensure safety compliance.
  • Collaborated with team members to streamline cleaning processes and improve efficiency.
  • Adhered to health and safety regulations while performing cleaning duties in various environments.
  • Responded promptly to urgent cleaning requests, demonstrating flexibility and adaptability in dynamic situations.
  • Implemented effective waste disposal practices, promoting sustainability within the workplace.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

High School Diploma -

Waitaki Boys
Oamaru, NZ

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Stock replenishment
  • Upselling strategies
  • Customer service
  • Safety procedures
  • Building rapport
  • Equipment preparation
  • Team collaboration
  • Customer engagement
  • Manual Handling

Timeline

Cleaner

Cherry Corp
01.2024 - 07.2024

Shop Attendant

Salvation Army Family Store
07.2021 - Current

High School Diploma -

Waitaki Boys

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Daniel Scott