Summary
Overview
Work History
Education
Skills
References
Timeline
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Daniel Terrill

Auckland,Onehunga

Summary

A dedicated, customer-focused professional with a successful 10+ year career in the retail industry. Passionate about mentorship and development with a focus on building strong, successful teams.

Values driven, possessing sound judgment, an open-mind and an ability to connect with people from all walks of life.

Overview

10
10
years of professional experience

Work History

Regional Support Manager

Hallenstein Brothers
10.2022 - 03.2024
  • Supporting the Regional Manager in all aspects of running a 15 store retail region
  • Multi-site management with a 3 store portfolio - Albany, St Luke’s & North West
  • Overseeing recruitment objectives region-wide and ensuring new hires reflect brand values and contribute positively to our diverse and inclusive workforce
  • Maintaining relationships with key stakeholders, including the Executive, Buying, Human Resources and Distribution teams
  • Analyzing sales data and using this to inform key decisions being made at a store level
  • Communicating regularly with the Regional Manager and General Manager relating to store performance, product feedback, training and development initiatives and team member engagement in internal platforms
  • Overseeing stock-takes to ensure shrinkage goals are being achieved
  • Working alongside Human Resources to ensure policy & procedure reflects current business priorities
  • Facilitating disciplinary processes in cases of serious misconduct
  • Coaching and mentoring upcoming managers, offering ongoing professional support

Senior Branch Manager/Northern Training Manager

Hallenstein Brothers
12.2017 - 01.2019
  • Overseeing all aspects of the stores operations (A+ grade, 4.3 - 4.8M per annum), including sales management, merchandising, stock management and all matters related to training, recruitment and nurturing a thriving team culture
  • Ensuring all customer interactions are exceptional and maximized, always modelling these values to team members
  • Actively fostering an up-beat and motivating workplace culture which is above anything else, people focused
  • Implementing strategies to ensure store budgets are achieved or exceeded
  • Developing individual training plans for all new management members
  • Creating succession pathways across key roles to drive team member investment
  • Supporting the Regional Manager with wider training initiatives including regular training workshops, recruitment seminars
  • Daily communication with Regional Manager and National Sales Manager to ensure alignment within the wider business structure

Branch Manager

Hallenstein Brothers
10.2016 - 12.2017
  • Branch Manager of a top 10 store nationwide (3.5 - 4.3M per annum)
  • Achieving back to back seasonal budgets in a branch which had not made season in 7 years
  • Reducing store shrinkage by half (from 1.12% loss to 0.6% loss).

Assistant Store Manager

Hallenstein Brothers
11.2015 - 10.2016

Third In Charge/Tailored Consultant

Hallenstein Brothers
08.2015 - 11.2015

Full Time Sales Assistant

Hallenstein Brothers
02.2014 - 03.2015

Education

Bachelor of Arts -

Victoria University
Wellington, NZ

Skills

  • Positive Attitude
  • Confident Communicator
  • Passionate About People Community
  • Training and Development
  • Managing Operations and Efficiency
  • Relationship Building

References

References available upon request

Timeline

Regional Support Manager

Hallenstein Brothers
10.2022 - 03.2024

Senior Branch Manager/Northern Training Manager

Hallenstein Brothers
12.2017 - 01.2019

Branch Manager

Hallenstein Brothers
10.2016 - 12.2017

Assistant Store Manager

Hallenstein Brothers
11.2015 - 10.2016

Third In Charge/Tailored Consultant

Hallenstein Brothers
08.2015 - 11.2015

Full Time Sales Assistant

Hallenstein Brothers
02.2014 - 03.2015

Bachelor of Arts -

Victoria University
Daniel Terrill