Daniel Terrill
Auckland,Onehunga
Summary
A dedicated, customer-focused professional with a successful 10+ year career in the retail industry. Passionate about mentorship and development with a focus on building strong, successful teams.
Values driven, possessing sound judgment, an open-mind and an ability to connect with people from all walks of life.
Overview
10
10
years of professional experience
Work History
Regional Support Manager
Hallenstein Brothers
10.2022 - 03.2024
- Supporting the Regional Manager in all aspects of running a 15 store retail region
- Multi-site management with a 3 store portfolio - Albany, St Luke’s & North West
- Overseeing recruitment objectives region-wide and ensuring new hires reflect brand values and contribute positively to our diverse and inclusive workforce
- Maintaining relationships with key stakeholders, including the Executive, Buying, Human Resources and Distribution teams
- Analyzing sales data and using this to inform key decisions being made at a store level
- Communicating regularly with the Regional Manager and General Manager relating to store performance, product feedback, training and development initiatives and team member engagement in internal platforms
- Overseeing stock-takes to ensure shrinkage goals are being achieved
- Working alongside Human Resources to ensure policy & procedure reflects current business priorities
- Facilitating disciplinary processes in cases of serious misconduct
- Coaching and mentoring upcoming managers, offering ongoing professional support
Senior Branch Manager/Northern Training Manager
Hallenstein Brothers
12.2017 - 01.2019
- Overseeing all aspects of the stores operations (A+ grade, 4.3 - 4.8M per annum), including sales management, merchandising, stock management and all matters related to training, recruitment and nurturing a thriving team culture
- Ensuring all customer interactions are exceptional and maximized, always modelling these values to team members
- Actively fostering an up-beat and motivating workplace culture which is above anything else, people focused
- Implementing strategies to ensure store budgets are achieved or exceeded
- Developing individual training plans for all new management members
- Creating succession pathways across key roles to drive team member investment
- Supporting the Regional Manager with wider training initiatives including regular training workshops, recruitment seminars
- Daily communication with Regional Manager and National Sales Manager to ensure alignment within the wider business structure
Branch Manager
Hallenstein Brothers
10.2016 - 12.2017
- Branch Manager of a top 10 store nationwide (3.5 - 4.3M per annum)
- Achieving back to back seasonal budgets in a branch which had not made season in 7 years
- Reducing store shrinkage by half (from 1.12% loss to 0.6% loss).
Assistant Store Manager
Hallenstein Brothers
11.2015 - 10.2016
Third In Charge/Tailored Consultant
Hallenstein Brothers
08.2015 - 11.2015
Full Time Sales Assistant
Hallenstein Brothers
02.2014 - 03.2015
Education
Bachelor of Arts -
Victoria University
Wellington, NZSkills
- Positive Attitude
- Confident Communicator
- Passionate About People Community
- Training and Development
- Managing Operations and Efficiency
- Relationship Building
References
References available upon request
Timeline
Regional Support Manager
Hallenstein Brothers
10.2022 - 03.2024
Senior Branch Manager/Northern Training Manager
Hallenstein Brothers
12.2017 - 01.2019
Branch Manager
Hallenstein Brothers
10.2016 - 12.2017
Assistant Store Manager
Hallenstein Brothers
11.2015 - 10.2016
Third In Charge/Tailored Consultant
Hallenstein Brothers
08.2015 - 11.2015
Full Time Sales Assistant
Hallenstein Brothers
02.2014 - 03.2015
Bachelor of Arts -
Victoria University