Daniel Thompson
Summary
With over 5 years of experience in sales and customer facing roles, I excel in building
strong, lasting relationships and creating a positive atmosphere that drives business success.
My natural ability to connect with people and understand their needs, combined with a strategic
approach to sales, consistently results in exceeding targets and achieving client satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Happy Travels
, Queenstown, New Zealand
12.2025 - Current
- Providing face to face travel consultation to customers, helping plan full itineraries across New Zealand, Australia and Fiji.
- Maintaining extensive and accurate product knowledge across hundreds of products and suppliers to confidently pitch ideal options.
- Building rapid rapport to gain trust and convert potential leads to bookings. Making a 5 minute friend!
- Tailor itineraries to fit within budget, timeframes and travel styles while also maximising commission.
Recruitment Consultant
Remarkable People
, Queenstown, New Zealand
03.2025 - 12.2025
- Managed a temporary workforce of 150–200 staff per week, primarily across construction and skilled trade roles.
- Managed 1200+ hours independently and contributed to the growth of office hours from 3000 to 5000+ weekly.
- Led a minimum of 5 weekly business development and account management meetings to maintain strong relationships with new and existing clients.
- Completed rapid telephone or video interviews to assess candidate skills, availability, and cultural fit under tight timeframes.
- Managed right-to-work checks, reference verification, licensing, and compliance documentation.
Sales Coordinator
Remarkable People
, Queenstown, New Zealand
05.2024 - 03.2025
- Responsible for sourcing, vetting and distributing leads of clients nationally.
- Responded to messages, applications, and queries within 30 minutes.
- Helped drive sales in branches by providing leads and setting up at least 5 weekly meetings.
- Accurately reporting all calls, meetings and leads on our recruitment software (Job Adder).
Sales Consultant
Queenstown Call Centre
, Queenstown, New Zealand
11.2023 - 05.2024
- Conducted 200+ daily outbound sales calls to customers.
- Shared product details and market updates to support customer decisions.
- Exceeded sales targets by 150% on a weekly basis.
- Updated CRM records to track customer contacts, follow-ups, and sales progress.
- Managed objections and questions in a professional manner to close sales.
Project Administrator
M&J Construction
, Bedfordshire, UK
08.2023 - 11.2023
- Supported delivery processes and on-site construction activities alongside contract manager.
- Organised site pre-start meetings with clients and building managers to complete risk assessments and agree timeframes and expectations.
- Assisted with construction programme planning and phasing management.
- Tracked monthly itemised client invoices aligned to work completed on projects.
- Attended weekly project meetings and recorded minutes.
- Checked all project participants held required documents for site access and work completion.
Internal Sales
Modern Networks
, Hitchin, UK
05.2021 - 02.2023
- Developed trusted relationships across customer portfolio to support retention and account growth.
- Advised customers on service needs and identified additional product and service opportunities.
- Drove daily KPI performance through customer service, sales activity, and revenue-focused targets.
- Produced quotations and proposals with thorough due diligence and accurate detail.
Customer Service Agent / Supervisor
Addresspal
, Hatfield, UK
05.2020 - 05.2021
- Proficient in Word, Excel, Outlook, Edesk and an Irish VPN.
- Working to deadlines in a high-pressure environment.
- Trained and supervised team of 8 to handle 500+ customer query emails per shift
- Handled parcel processing promptly and kept customers updated on outcome.
Warehouse Operative
M&S
, Hertford, UK
11.2019 - 03.2020
Customer Assistant
ASDA
, Ware, UK
07.2016 - 11.2018
Education
Public Services Level 3 Diploma -
Hertford Regional College
Bedfordshire, UK01-2018
7 GCSE's -
Richard Hale School
Hertford, HertfordshireSkills
- Confident prospecting & building relationships
- Lead generation
- Business development
- Strong time management
- Effective communication
- Rapport building
- Problem solving
- CRM proficiency
Interests
- Cooking
- Art
- Music
- Travelling
- Gym
Timeline
Sales Consultant
Happy Travels
12.2025 - Current
Recruitment Consultant
Remarkable People
03.2025 - 12.2025
Sales Coordinator
Remarkable People
05.2024 - 03.2025
Sales Consultant
Queenstown Call Centre
11.2023 - 05.2024
Project Administrator
M&J Construction
08.2023 - 11.2023
Internal Sales
Modern Networks
05.2021 - 02.2023
Customer Service Agent / Supervisor
Addresspal
05.2020 - 05.2021
Warehouse Operative
M&S
11.2019 - 03.2020
Customer Assistant
ASDA
07.2016 - 11.2018
Public Services Level 3 Diploma -
Hertford Regional College
7 GCSE's -
Richard Hale School