Daniel White
Porirua,WGN
Summary
Team Manager with a proven track record at Wellington Free Ambulance, excelling in performance management and conflict resolution. Adept at fostering collaboration and innovation, I effectively trained staff members and enhanced communication strategies, ensuring operational excellence and safety in emergency response. Committed to driving team success through adaptability and strong interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Manager Communications
Wellington Free Ambulance
Thorndon, Wellington
03.2016 - Current
- Motivated team members to consistently achieve expectations and find innovative ways to make their lives easier.
- Collaborated with other managers across the organization in order to identify best practices that could be implemented safely across all levels.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Emergency Medical Dispatcher
Wellington Free Ambulance
Thorndon, Wellington
03.2011 - 03.2016
- Received emergency and non-emergency calls and provided pre-arrival instructions to callers using MPDS (Medical Priority Dispatch System)
- Provided mentoring to junior staff members.
- Ensured the safety of paramedics out in the field by closely monitoring radios channels.
- Mitigated risks and emergency response delays by efficiently managing resources.
Education
High School Diploma -
Wellington College
Wellington11-2004
Some College (No Degree) - Information Technology
Whitireia Polytechnic
PoriruaSkills
- Performance management
- Conflict resolution
- Interpersonal skills
- Multitasking capacity
- Employee training
- Communication strategies
- Adaptability
Certification
- CIMS4
- Tactical Commander Course
- Peer Supporter
Timeline
Team Manager Communications
Wellington Free Ambulance
03.2016 - Current
Emergency Medical Dispatcher
Wellington Free Ambulance
03.2011 - 03.2016
High School Diploma -
Wellington College
Some College (No Degree) - Information Technology
Whitireia Polytechnic
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