Daniel Wright
Auckland,AUK
Summary
Currently working as the Operations & Relationship Manager at ‘Bite Lab’, which is part of the Montana Group to whom I have been working for the last 4 years, ‘Bite Lab’ provides 9000+ hot meals to students all around Auckland. My previous experiences have enabled me to have a clear understanding of what it takes to progress in this industry. Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Operations & Relationship Manager
Montana Group Bitelab
01.2023
- Consistently monitor production and supply chain operations, identify wastefulness and areas for improvement, and implement strategies to make operations as efficient as possible
- As well as keeping up relations with clients throughout Auckland.
Relationship Manager
Montana Group Bitelab
01.2022 - 01.2023
- Upholding a direct report with 18 schools, receiving orders, enquiries, and handling complaints
- Keeping up with KPI’s set by MOE.
Production Sous Chef
Montana Group BiteLab Auckland
06.2021 - 01.2022
- Assisting with the daily management and operation of the kitchen
- Menu planning, budgeting, forecasting, and production planning experience
- Being responsible for the kitchen in the Executive Chefs absence
- Direct line to 30+ kitchen team
- Safe Food Pro, Safe Food Certificate.
Senior CDP
Montana Group
03.2020 - 06.2021
- Applying health and safety procedures to daily routines
- Coordinating with the front of the house
- A la carte menu production/ Function production and operation.
Assistant Bar Manager
Oyster & Chop
10.2019 - 03.2020
- Assist and support bar managers in their day-to-day operational tasks
- Maintain the premises of the bar in a neat and orderly manner
- Forecasting with suppliers over busy seasonal periods
- Roster planning.
Senior CDP
Oyster & Chop
02.2019 - 10.2019
- Managing stock rotation, quality of service
- Preparing and cooking dishes according to the restaurant standard
- Safe Food Pro and healthy, and safety in the workplace.
Pass Coordinator
Oyster & Chop
09.2018 - 02.2019
- Working with both the kitchen and the front of the house for high standards services
- Working to provide a high quality of service through interaction with customers.
CDP (England)
The Stanneylands Hotel
07.2017 - 07.2018
- Preparation of food for a 4
- Hotel and a 2-Rosette restaurant
- Working strong in a 9 Chef team
- Daily handovers, MEP lists and orders
- Change of HC and 7 other chefs) involved me into more of the paperwork such as due diligence, wastage sheets, stock rotation, ordering and planning for weddings and buffets for up to 120 people.
Commis - CDP American Cuisine (England)
Jack Rabbits
07.2016 - 07.2017
- Working in a small net team delivering the highest standard of food available
- Arranging food stores and stock takes
- Orders and deliveries (stock rotation).
Sales Team (Australia)
Storm Promotions
12.2015 - 06.2016
- Coordinating and raising money for local charities
- Constructing and developing effective teams
- Developing and implementing sales strategies
- Communicating with clients within rigid time restraints
- Handling and safeguarding client’s personal information.
Education
GCSE -
Wilmslow High School
Diploma -
Babcock International Group
Dive Master -
PADI
Skills
- Food & Beverage cost management
- Banquet Operations kitchen management
- Budgeting & Forecasting
- Interpersonal Skills
- HR Proficient
- Timehub Roster/Payroll Management
- Deputy Roster/Payroll Management
- Safe Food Pro – Management System
- License Controller Qualification
- Comprehensive First Aid Qualification
- Relationship Building
- Relationship building and management
- Excellent Communication
Personal Information
Title: Operations & Relationship Manager
Hobbies and Interests
- Golf
- Camping
- Hiking
- Gardening
- DIY Projects
Timeline
Operations & Relationship Manager
Montana Group Bitelab
01.2023
Relationship Manager
Montana Group Bitelab
01.2022 - 01.2023
Production Sous Chef
Montana Group BiteLab Auckland
06.2021 - 01.2022
Senior CDP
Montana Group
03.2020 - 06.2021
Assistant Bar Manager
Oyster & Chop
10.2019 - 03.2020
Senior CDP
Oyster & Chop
02.2019 - 10.2019
Pass Coordinator
Oyster & Chop
09.2018 - 02.2019
CDP (England)
The Stanneylands Hotel
07.2017 - 07.2018
Commis - CDP American Cuisine (England)
Jack Rabbits
07.2016 - 07.2017
Sales Team (Australia)
Storm Promotions
12.2015 - 06.2016
GCSE -
Wilmslow High School
Diploma -
Babcock International Group
Dive Master -
PADI
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