Summary
Overview
Work History
Skills
Timeline
Generic

DANIELA GONCALVES DA SILVA ARAUJO

Queenstown,OTA

Summary

I have experience in customer service, merchandise replenishment, cash register operation, administrative tasks in an office, and in a dental clinic. I am highly organized, eager to learn new skills, and always strive to deliver my best in any role I undertake. I am fluent in Portuguese, currently learning English, and have a good understanding of Spanish. I am available for immediate start.

Overview

8
8
years of professional experience

Work History

Cleaner

Special Cleaning
01.2023 - 01.2025

I was responsible for cleaning and organizing the houses, ensuring everything was spotless for the guests. In addition to performing cleaning tasks, I also supervised the team, overseeing the work and conducting checks to ensure quality standards were consistently met.

Auxiliar Administrativo

Noa Instituto
01.2022 - 12.2022

I assisted in surgical procedures, ensuring the clinic was organized, sterilized, and prepared for the next patient. Additionally, I managed administrative tasks, including document preparation, processing payments, and maintaining patient records.

Assistente Admin Istrativo

Gelofreezer
12.2019 - 01.2022

Responsible for managing payments and issuing invoices, including incoming and outgoing invoices. Handled accounting closures and assisted with the use of the Speed system. Additionally, provided customer service and conducted sales via phone and internet.

Caixa/Auxiliar Administrativo/ Repositório

Supermercado Smart
09.2016 - 11.2019
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Stocked designated items on shelves, end caps and displays.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Responsible for bank reconciliations, invoice issuance (incoming and outgoing), timecard closing, promissory note management, payroll closing, employee onboarding and offboarding, and handling all personal documentation. Managed cash operations, prepared documents for bids, and performed Speed system closures. Additionally, handled accounting tasks such as entering invoices, updating stock and prices, and closing cash registers. Organized and controlled the treasury, managed promissory note settlements, created spreadsheets, and ensured proper financial reporting

Skills

  • Cleaning and sanitizing
  • Customer service
  • Time management
  • Team collaboration
  • Computer skills
  • Administrative support
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Excel spreadsheets

Timeline

Cleaner

Special Cleaning
01.2023 - 01.2025

Auxiliar Administrativo

Noa Instituto
01.2022 - 12.2022

Assistente Admin Istrativo

Gelofreezer
12.2019 - 01.2022

Caixa/Auxiliar Administrativo/ Repositório

Supermercado Smart
09.2016 - 11.2019
DANIELA GONCALVES DA SILVA ARAUJO