Danielle Bull
Hamilton,Saint Andrew’s
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ECE Teacher Reliever
Brightlands Childcare Centre
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Retail Assistant
Yakedas Party + Gifware
08.2022 - 02.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Crew Member
Mc Donald’s
05.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
FOH Team Member
Wicked Chicken
09.2021 - 05.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
- Cleaned and organized kitchen, dining and service areas.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Sandwich Artist
Subway
05.2020 - 09.2020
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Assisted customers in choosing menu items by providing food complementing information.
- Restocked and rotated stock in display case to mitigate stock loss.
- Monitored inventory and requisitioned low-stock items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Florist
New World Supermarket
02.2019 - 07.2019
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Provided customers with care directions for flower arrangements.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
No Degree - Floristry Operations And Management
NZMA Waikato
94 Tristram Street, Hamilton Central, 320412.2018
Skills
- Teacher Support
- Teacher Conferences
- Teacher Education
- Teacher Development
- Upselling Strategies
- Payment Processing
- Retail Transactions Processing
- Cash Register Operation
- Customer Assistance
- Strong Communication and Interpersonal Skills
- POS Transactions
- Retail Effectiveness
- Gift Wrapping
- Available Nights, Weekends and Holidays
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Register Opening and Closing
- Bagging and Packaging
- Retail Support
- Safety and Cleanliness Standards
- Wrapping and Boxing
- Item Ticketing and Pricing
- Team Cooperation
- Flexible Hours
- Positive Customer Engagement
- Verbal and Written Communication
- Company Standards
- Table Setting Knowledge
- Food Preparation and Safety
- Cash Handling
- Valid Driver's License
- Stocking and Replenishing
- Time Management
- Ordering Procedures
- Restaurant Operation
- Food Running
- Operate Cash Register
- Taking Orders
- Front of House Management
- Teamwork and Collaboration
- Table and Dining Room Setup
- Drive-Thru Operation
- Adaptability and Flexibility
- Organization and Time Management
- Cleaning
Certification
- [Area of certification] Training - [Timeframe]
Timeline
ECE Teacher Reliever
Brightlands Childcare Centre
04.2023 - Current
Retail Assistant
Yakedas Party + Gifware
08.2022 - 02.2023
Crew Member
Mc Donald’s
05.2022 - 10.2022
FOH Team Member
Wicked Chicken
09.2021 - 05.2022
Sandwich Artist
Subway
05.2020 - 09.2020
Florist
New World Supermarket
02.2019 - 07.2019
No Degree - Floristry Operations And Management
NZMA Waikato
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