Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Clayton

Tauranga,Bay Of Plenty

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship.

Fully committed to achieving goals both personally and professionally. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

12
12
years of professional experience

Work History

Account Manager

PBT
09.2017 - Current
  • Educated clients on new products or services to increase customer engagement with brand.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Maintained Business relationships.
  • Currently managing a portfolio of approx. $2.2 million

Customer Service Representative

PBT
11.2012 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recorded account information to open new customer accounts.
  • Responded to customer requests for products, services and company information.

Education

No Degree -

Hamilton Girls High School
Hamilton
08-2001

Skills

  • P>Communication Skills
  • P>Customer and Client Rapport
  • P>Team Work
  • P>Readiness to learn, eager to grow
  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Customer Satisfaction
  • Relationship Building
  • Customer Relationships

Timeline

Account Manager

PBT
09.2017 - Current

Customer Service Representative

PBT
11.2012 - Current

No Degree -

Hamilton Girls High School
Danielle Clayton