Summary
Overview
Work History
Education
Skills
External Interests
Awards
Timeline
Generic
Danielle Hamilton

Danielle Hamilton

Summary

I am a strategic leader of high performing teams, with a specialisation in marketing, communications and engagement.

I believe that two things are key to guiding a business to success - a focus on the customer and well understood strategy. I take this ethos with me into every role, and encourage my teams to also understand their impact.

On top of a broad range of stakeholder engagement, marketing and communications experience, I have the essential management skills of strategic planning, budget and financial management, project management as well as team leadership and development.

I am a collaborative and transformational people leader. I see my role as enabling my team, challenging them to grow and develop and try new things while collaborating both as a team as well as with other teams within the organisation and forming relationships with key stakeholders.

Overview

18
18
years of professional experience

Work History

Head of Communications (acting)

Watercare
09.2023 - Current

Secondment role to backfill Head of Communications seconded to Department of Internal Affairs for Three Waters transition project.
Leading a team of 10 marketing and communications professionals to provide customer, community and internal communications, outreach events and education. Development of the five year strategy to identify future improvements and increased community outreach, developing behaviour change campaigns and acting as Public Information Manager on the incident team in crisis events.

Stakeholder Manager - Major Projects

Watercare
01.2022 - 08.2023

Newly developed role to lead a team of stakeholder liaison advisors, providing best practice stakeholder and community engagement to support all stages of the life cycle for large scale infrastructure projects. Proactively identifying stakeholder needs, conducting consultations to inform decision making and consenting, planning mitigations for risks and providing advice and support to a range of internal stakeholders as a subject matter expert.
This role involved communications and events for stakeholders, māori engagement and elected member engagement with local government.

In 2023 I established and led the Flood Recovery stakeholder engagement after the flooding and cyclone caused significant asset damage.

Internal Communications and Community Liaison Manager - Contract

Auckland International Airport Ltd
10.2021 - 12.2021

Short term contract role working remotely to support key messaging for internal communications particularly in relation to team engagement, H&S and Covid-19 updates.

Head of Marketing and Engagement

Neurological Foundation of NZ
08.2018 - 05.2021

Reporting to the CEO and working closely with the Head of Fundraising, my remit was to increase awareness, engagement and support for the Foundation with the aim to raise increased funds from individuals, grants and corporate partners to support neurological research.
While in this role I completed a re-brand and a website redevelopment project as well as implementing new digital engagement and fundraising initiatives. My objective was to establish an engagement strategy for the Foundation to engage with different market segments and expand reach and engagement across different touchpoints, leading to increased revenue generation and to provide a sustainable future supporter base. Leading a small team, my role covered marketing strategy development, fundraising and awareness campaigns, communications including our quarterly magazine and public relations, community fundraising, digital, social media, in person and online events and educational outreach while identifying new opportunities to increase engagement and revenue.
Within this role I was acting CEO in the absence of the CEO and contributed significantly to the development of the five year strategy, annual business planning and the implementation of Statement of Service Performance reporting.

Marketing and Communications Manager

MOTAT - Museum of Transport and Technology
05.2013 - 08.2018

As head of department I led a team of 6 direct reports to manage marketing campaigns, digital and communications to build brand awareness, PR coverage and internal engagement, while increasing visitor attendance and revenue.
As part of the operational leadership team, I contributed to the development of the five year strategy and annual planning, as well as annual statement of service performance reporting for the annual report.

National Marketing Manager

APN Outdoor - Australia & NZ
10.2012 - 02.2013

Based in Sydney, leading a team of 6, responsible for marketing and communications for all Australia and NZ and supporting the various regionally based sales teams to achieve revenue targets in excess of AU$160 million p/a. This role followed on from a secondment from APN News & Media from April 2012 when I was first placed within this business unit of APN News & Media.

Internal Project Manager & Business Advisor (Fast-track Management Programme)

APN News & Media
08.2011 - 10.2012

The Fast-Track Executive Management Development program was set up to develop future leaders for APN News & Media across its offices in Australia and New Zealand. This role consisted of acting as an internal consultant and project manager on commercial and senior level strategic improvement projects throughout the APN business in both countries for 4 month placements. This role involved working closely with senior management including CEO's, COO's and GM's of various APN business units.

Marketing Communications & Events Officer

The University of Auckland
09.2010 - 07.2011

School of Graduate Studies – Sole charge Marketing Communications role. Managed internal and external communications including PR, EDM and web content development; supported marketing initiatives of central University Marketing Team, planned and managed small & large events including expositions of postgraduate work, event advertising, sponsorships, budget and marketing plan development, while also managing stakeholder relationship with the Postgraduate Students Association.

Events Coordinator - Contract

UniServices - Light Metals Research Centre
06.2010 - 12.2010

Contract to coordinate from Auckland an off-shore training program in Bahrain. Involved event management, international student enrollment and communication, budget management, liaison with professors & guest lecturers, compilation of training documentation; and travel & accommodation management.

Marketing Assistant

The University of Auckland
02.2008 - 05.2010

Assisted central marketing team in the recruitment of new students through copy editing and art directing for publications, branding, large scale events, internal communications, digital marketing including social media and email marketing.

Sales & Marketing Coordinator

The Langham Hotel, Auckland
06.2005 - 08.2006

Supporting the Sales & Marketing team including sales support, events coordination, marketing and CRM.

Education

MBA - Marketing

AUT University
2010

Graduate Diploma - Business

AUT University
2008

Graduate Diploma - Communications & Public Relations

AUT University
2008

Skills

    • Stakeholder & Community Engagement
    • Communications - Internal & External
    • Insights & Market Research
    • Marketing, Digital & Campaigns
      • Brand Development & Management
      • Outreach & Education
      • Strategic Planning
      • Team Leadership

External Interests

  • Board Member, IAP2 Australasia
    2023 - Current
  • Advisory Board Member, Not For Profit Special Interest Group
    NZ Marketing Association

2020 - 2021

  • Lecturer - Diploma of Strategic Marketing

NZ Marketing Association
2018 - 2019

  • Advisory Board Member, Strategic Marketing Special Interest Group

NZ Marketing Association
2017- 2018


Awards

"Best of the Best" - Excellence in Marketing  

Westpac Auckland Business Awards 2017

Excellence in Marketing  

Westpac Auckland Business Awards Central Region 2017


Timeline

Head of Communications (acting)

Watercare
09.2023 - Current

Stakeholder Manager - Major Projects

Watercare
01.2022 - 08.2023

Internal Communications and Community Liaison Manager - Contract

Auckland International Airport Ltd
10.2021 - 12.2021

Head of Marketing and Engagement

Neurological Foundation of NZ
08.2018 - 05.2021

Marketing and Communications Manager

MOTAT - Museum of Transport and Technology
05.2013 - 08.2018

National Marketing Manager

APN Outdoor - Australia & NZ
10.2012 - 02.2013

Internal Project Manager & Business Advisor (Fast-track Management Programme)

APN News & Media
08.2011 - 10.2012

Marketing Communications & Events Officer

The University of Auckland
09.2010 - 07.2011

Events Coordinator - Contract

UniServices - Light Metals Research Centre
06.2010 - 12.2010

Marketing Assistant

The University of Auckland
02.2008 - 05.2010

Sales & Marketing Coordinator

The Langham Hotel, Auckland
06.2005 - 08.2006

MBA - Marketing

AUT University

Graduate Diploma - Business

AUT University

Graduate Diploma - Communications & Public Relations

AUT University
Danielle Hamilton