Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Danielle Hamilton

Woodend,CAN

Summary

Dynamic professional with extensive experience at Red Badge, excelling in emergency response and crowd management. Proven ability to maintain safety and order while delivering exceptional customer service. Skilled in surface disinfection and time management, ensuring a clean and secure environment for all guests. Committed to achieving high standards in every task.

Overview

7
7
years of professional experience

Work History

Cleaner

Erin Silvester
Sydenham, Christchurch
06.2021 - 03.2025
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Provided assistance with laundry services when needed.
  • Emptied trash cans and replaced liners as needed.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.

Security Officer

Red Badge
Christchurch City, Christchurch
01.2022 - 01.2024
  • Responded to alarms and conducted investigations as required.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Identified suspicious activity to determine appropriate response.
  • Patrolled crowds during events to preserve order and promote security.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Assisted with crowd control during large events held at the facility.

Barback

Aikmans Merivale
Merivale, Christchurch
03.2018 - 10.2018
  • Set up glassware for customers in anticipation of drink orders.
  • Successfully managed multiple tasks simultaneously while providing quality service.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Served as cashier when necessary, handling payments accurately and efficiently.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Continuously monitored beverage stock levels during peak hours of operation.

Education

NCEA Level 2 - School

Cashmere High School
Christchurch, NZ
05-2016

Some College (No Degree) - Bachelor of Social Work

Ara Institute of Canterbury
Christchurch, New Zealand, NZ

Skills

  • Floor cleaning
  • Surface disinfection
  • Laundry assistance
  • Trash removal
  • Bathroom sanitation
  • Emergency response
  • Incident reporting
  • Crowd management
  • Customer service
  • Attention to detail
  • Problem solving
  • Time management
  • Situational awareness
  • Shift work experience
  • Cash handling
  • Stock management
  • Clearing tables
  • Wait staff support

Affiliations

I play basketball socially; however, I've just moved to North Canterbury and have yet to be in a team or start playing again

I also enjoy going out with my friends on the quad bikes down the Waimakariri River and going down into the mud tracks and getting stuck in holes.

References

References available upon request.

Timeline

Security Officer

Red Badge
01.2022 - 01.2024

Cleaner

Erin Silvester
06.2021 - 03.2025

Barback

Aikmans Merivale
03.2018 - 10.2018

NCEA Level 2 - School

Cashmere High School

Some College (No Degree) - Bachelor of Social Work

Ara Institute of Canterbury
Danielle Hamilton