Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Danielle Kei

Auckland,AUK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

6
6
years of professional experience

Work History

Retail Sales Executive

Bridgestone - Tonys and Tonys Services
Ellerslie, Auckland
07.2018 - 04.2020
  • Processed sales transactions accurately using point-of-sale system.
  • Educated customers on tire maintenance and safety features of products.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Participated in staff meetings to discuss upcoming initiatives and strategies.
  • Generated reports on daily, weekly, monthly sales activities for management review.
  • Increased store sales by cross-selling complementary items.

Customer Service Representative

Concentrix
Mount Albert, Auckland
01.2017 - 01.2018
  • Resolved customer inquiries through phone and chat support channels.
  • Managed multiple customer requests simultaneously in a fast-paced environment.
  • Followed up with customers to ensure satisfaction with services provided.
  • Managed client accounts to ensure satisfaction and retention throughout the sales cycle.
  • Answered customer inquiries and provided accurate information regarding products and services.

Cleaner

City Cleaning Services
University Of Auckland, Auckland
07.2014 - 08.2016
  • Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
  • Conducted regular inspections to identify maintenance needs and safety hazards.
  • Organized cleaning schedules to optimize workflow and coverage throughout facilities.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Education

Bachelor of Arts - Bachelors of Arts

AUT
Auckland CBD

Skills

  • Excellent communication
  • Customer service, Client engagement
  • Appointment scheduling
  • Tattoo artistry, Attention to detail
  • Problem-solving abilities
  • Teamwork and collaboration

Affiliations

I have been on a health and fitness glow journey for the past few years (1-5 years). First, it was to gain my strength and mental health back after having my kids, but now I see it as a way of showing up for myself to be better for myself and my kids

References

As I've been a stay at home mom, and a self-employed business owner I have no updated references, but if need be I can gather them up and send them through. 

for more details feel free to message me or email me on the details provided regarding references.

Timeline

Retail Sales Executive

Bridgestone - Tonys and Tonys Services
07.2018 - 04.2020

Customer Service Representative

Concentrix
01.2017 - 01.2018

Cleaner

City Cleaning Services
07.2014 - 08.2016

Bachelor of Arts - Bachelors of Arts

AUT

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Danielle Kei