Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Danielle Lee

Summary

Diligent, driven and forward-thinking commerce graduate proficient in generating high-quality work. Talented at leveraging cohesive approaches and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Senior Project Coordinator

Morgan Project Services
Addington, Christchurch
06.2023 - Current
  • Same responsibilities as outlined in the previous project coordinator role, while additionally taking on the below responsibilities.
  • Took part in Leadership Development Training.
  • Member of the H&S Committee.
  • Traveled to the North Island on multiple occasions to train a new employee.
  • Assisted in the development of triage processes alongside the IT team and Business Development Manager.
  • Took lead in developing the Internal Process Database, where I ensured that all processes, requirements, policies, user guides, etc., were frequently created and updated to make the platform as user-friendly and accessible to all staff at all times. This also required communications with our Australia Office to ensure that this database was valuable for their use.
  • Assisted in ISO audit preparation.
  • Assisted with Contracts Management when required.
  • Assisted in the update and development of the operations manual.
  • Partook in Spirit to Cure fundraising for Blood and Leukemia Foundation and cancer research.

Model

Aart Model Management
Dunedin, Otago
03.2016 - Current
  • Modeled in many various fashion shows.
  • Modeled in photoshoots for designers.
  • Experience working with an international photographer.
  • In 2016 was a finalist for the Dunedin Face of ID Fashion.
  • Upheld high standards of professionalism in high-stress environments.
  • Met with designers and organisers to define guidelines for runway shows and presentations.
  • Arrived early for shoots to give extra time for hair, makeup and styling.
  • Attended casting calls, fittings, shows and shoots.

Dental Receptionist

Canterbury Endodontics
Riccarton, Christchurch
01.2022 - 05.2024
  • Answered and managed incoming calls and emails.
  • Verified, updated and entered patient information into system.
  • Arranged documents for insurance claims.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.

Project Coordinator

Morgan Project Services
Addington, Christchurch
05.2022 - 06.2023
  • Developed project plans and tracked progress against key milestones, ensuring timely completion of tasks alongside the Project Manager.
  • Provided guidance and support to team members in order to achieve project goals.
  • Task Management, to ensure required tasks were completed on time and in an efficient manner.
  • Kept project and team on schedule by monitoring deadlines, milestones and performance.
  • Invoicing, Financials, Reconciliation.
  • Frequent communications with insured, insurance companies, brokers, builders, and consultants.
  • Builder/Consultant engagement through tender requests and work referrals.
  • Frequently assisting the Team Lead to ensure the team meets SLAs for Suncorp.
  • Partook in Spirit to Cure fundraising for Blood and Leukaemia Foundation and cancer research.
  • NHC Claim management (Office Based).

Receptionist

Window Treatments
Dunedin, Otago
11.2020 - 10.2021
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations for staff.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered and directed incoming calls.

Promotions Team Member

Mediaworks
Dunedin, Otago
02.2020 - 09.2021
  • Attend many various promotional events in surrounding area's and also out of town to promote Radio stations under the Mediaworks name while driving company cars. (The Edge, Morefm, The Rock, The Breeze).
  • Collaborated with promotions coordinators and other promotion team members to assist with product information and provide outstanding service.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers and representing Mediaworks to the best of my abilities.

Business Owner/Operator

Dressed by Dani Designer Rentals
Dunedin, Otago
05.2020 - 08.2021
  • Started and developed Dressed by Dani for renting designer garments to local and NZ wide customers.
  • Started this business at the same time as full time studying for more income.
  • Used this small business as an opportunity to gain a deeper understand and insight into starting larger businesses in the future.
  • Organised and planned delivery, try on's and payments.
  • Accumulated stock to meet customers satisfaction.
  • Maintained an active social media account as main platform of marketing to maximise brand identity and generate revenue.
  • Conducted promotions by contacting other small businesses and forming connections.
  • Developed the business from ground up and prepared records and operations for smooth handover to new owners.
  • Monitored fashion trends to select desired garments for rent for my business.
  • Kept records for inventory, income and expenses.

Receptionist and Sales

EFX Hair & Haircare World
Dunedin, Otago
06.2020 - 10.2020
  • Answered calls and answered questions to the best of my abilities before redirecting them to my manager.
  • Greeted customers and assessed needs, whether that be booking appointments or recommending the best product to suit their needs.
  • Held the responsibility for managing stock count.
  • Scheduled and confirmed appointments.
  • Maintained the product shelves and made sure they were always presentable.

Receptionist and Sales

Express Cut & Colour / Haircare Market
Dunedin, Otago
09.2019 - 06.2020
  • Answered calls and answered questions to the best of my abilities before redirecting them to my manager.
  • Greeted visitors and assessed needs whether that be booking in appointments or recommending the best product to suit their needs.
  • Held the responsibility for managing stock count.
  • Scheduled and confirmed appointments.
  • Maintained the product shelves and made sure it was always presentable.

Education

High School Diploma -

Otago Girls High School
Dunedin
11.2017

Bachelor of Commerce - Management And Communications

University of Otago
Dunedin

Skills

  • Social media management
  • Friendly, positive attitude
  • Analytical
  • Team & strategy development
  • Relationship building
  • Working collaboratively
  • People skills
  • Business operations understanding
  • Meticulous and organized
  • Scope Management
  • Administrative coordination
  • Project Scheduling
  • Policy Review
  • Competent phone skills
  • Professional and polished presentation
  • Multitasking and prioritization
  • Administrative Management
  • Schedule Management
  • SLA Compliance
  • Technical understanding

References

References available upon request.

Timeline

Senior Project Coordinator

Morgan Project Services
06.2023 - Current

Project Coordinator

Morgan Project Services
05.2022 - 06.2023

Dental Receptionist

Canterbury Endodontics
01.2022 - 05.2024

Receptionist

Window Treatments
11.2020 - 10.2021

Receptionist and Sales

EFX Hair & Haircare World
06.2020 - 10.2020

Business Owner/Operator

Dressed by Dani Designer Rentals
05.2020 - 08.2021

Promotions Team Member

Mediaworks
02.2020 - 09.2021

Receptionist and Sales

Express Cut & Colour / Haircare Market
09.2019 - 06.2020

Model

Aart Model Management
03.2016 - Current

High School Diploma -

Otago Girls High School

Bachelor of Commerce - Management And Communications

University of Otago

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Danielle Lee