Danielle Morgan
Timberlea,WGN
Summary
Hi my name is Dani, I am 24.
I am currently working full time as a sales assistant/stockroom clerk at Spotlight.
I am currently seeking a more fulfilling role with new opportunities. Preferably a career with room to grow and advance in.
I am an energetic, ambitious individual who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am a great communicator and knowledge seeker to ensure I'm providing the best service possible.
So far in my working life, from each job I have learned valuable things that I've proceeded to bring into each new job I've undertaken. From working in retail and hospitality I have gained knowledge on how to work with all kinds of people and personalities, how to promote sales, how to calmly approach conflict in a workplace, and how to work in fast paced environments. As a painter I gained an eye for detail, precision and quality, it made me the perfectionist I am today. Developed knowledge on how to work in all weather conditions and how to be safe on different jobs sites. As a courier I learned how to work independently, time management and how to self motivate.
Overview
7
7
years of professional experience
Work History
Retail Assistant/Storeroom Clerk
Spotlight
08.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Increased sales and customer satisfaction through personalized servicing.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Courier Driver
Post Haste
08.2021 - 08.2023
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Communicated with dispatch and customers for accurate delivery information.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Experience Ambassador
The White Swan Hotel & Bar
09.2019 - 06.2020
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Collaborated with event planners to execute private functions smoothly.
Painter
De La Haye & Sons
12.2017 - 08.2019
- Painted surfaces using brushes and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Conducted final work check to assess quality and make corrections if necessary.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Contributed to team success, collaborating with fellow labourers for timely project completion.
- Achieved client satisfaction with thorough surface preparation and attention to detail in paint application.
Education
Chanel College
Masterton, NZ01.2017
Skills
- Honest and Reliable
- Adaptability and Resilience
- Strong Work Ethic
- Attention to Detail
- Patience and Empathy
- Time Management Capabilities
- Exceptional customer service
- Memory retention
- Sales Techniques
- Working Independently
- Team Player
References
- Becca Brown, 0220514499
- Erin Staples, Branch Manager, Post Haste Group, 027 447 9601
- Elliot Tremlett, Manager, The White Swan, 021 274 0123
- Ian De La Haye, 027 956 8445
- Henry Woolston, 027 818 1677
Hobbies/Personal Interests
- Music
- Art
- Health and Wellbeing
- Traveling
- Interior Design
- Fashion
Timeline
Retail Assistant/Storeroom Clerk
Spotlight
08.2023 - Current
Courier Driver
Post Haste
08.2021 - 08.2023
Experience Ambassador
The White Swan Hotel & Bar
09.2019 - 06.2020
Painter
De La Haye & Sons
12.2017 - 08.2019
Chanel College
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