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Danielle Ferreira
Admin - Reception
Christchurch,Canterbury
Overview
23
years of professional experience
Work History
The Recruitment NetworkChristchurch
Resource Specialist
02.2022 - 03.2024
Job overview
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Visual TurismVisual TurismPorto Alegre , Brazil
Receptionist
02.2012 - 09.2013
Job overview
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Operated multi-line telephone system to answer and direct high volume of calls.
Lear TravelLear TravelPorto Alegre, Brazil
Receptionist
01.2002 - 05.2005
Job overview
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Routed incoming mail and messages to relevant personnel without delay.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
KinderCare Learning CentersChristchurch, Canterbury
Pre school Teacher
05.2017 - 10.2021
Job overview
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Allowed for ample outdoor discovery time in schedule each day.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed and implemented behavior management plans.
- Utilized creative teaching strategies to engage students in classroom.
- Created safe and nurturing learning environment for preschoolers.
- Organized and supervised large and small group activities.
- Established positive relationships with students and families.
- Implemented age-appropriate curricula to meet needs of young learners.
- Incorporated music, art and literature into curriculum.
- Monitored classroom to verify safe and secure environment.
- Helped new preschool children get used to classes by giving one-on-one support.
- Guided students to develop social, emotional and physical skills.
The Recruitment NetworkChristchurch, Canterbury
Payroll Assistant
03.2024 - 08.2024
Job overview
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Reconciled bank and payroll records routinely to verify accuracy.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Assisted with recruitment and onboarding of new employees.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
Skills
- Administration skills
- Time management
- Team work
- Willingness to learn
- First Aid
- Keyboard and computing skills
- Planning and organisational skills
- Office work skills, including telephone and document management
- Knowledge of administration policies, systems and procedures
- Currently holds Vaccination Passport
- Referral Coordination
- Emotional Support
- Business Correspondence
- Microsoft Office
- Eligibility Determinations
- Assessment Procedures
- Taking Messages
- Employee Orientation
- Applicant Qualification
- Time Tracking and Payroll Administration
- Onboard New Hires
- Employee and Applicant Assessment
- Referrals
- Employment Data Tracking
- Activity Organization
Interests
Improve my communication skills
Music
Go to Church
Be part of a great team
Be part of a multicultural environment
Timeline
Payroll Assistant
The Recruitment Network
03.2024 - 08.2024
Resource Specialist
The Recruitment Network
02.2022 - 03.2024
Pre school Teacher
KinderCare Learning Centers
05.2017 - 10.2021
Receptionist
Visual TurismVisual Turism
02.2012 - 09.2013
Receptionist
Lear TravelLear Travel
01.2002 - 05.2005
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