Overview
Work History
Skills
Interests
Timeline
Hi, I’m

Danielle Ferreira

Admin - Reception
Christchurch,Canterbury
Danielle Ferreira

Overview

23
years of professional experience

Work History

The Recruitment Network
Christchurch

Resource Specialist
02.2022 - 03.2024

Job overview

  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Operated and maintained applicant tracking and candidate management systems.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Visual TurismVisual Turism
Porto Alegre , Brazil

Receptionist
02.2012 - 09.2013

Job overview

  • Resolved problems, improved operations and provided exceptional service.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Lear TravelLear Travel
Porto Alegre, Brazil

Receptionist
01.2002 - 05.2005

Job overview

  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Answered central telephone system and directed calls accordingly.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.

KinderCare Learning Centers
Christchurch, Canterbury

Pre school Teacher
05.2017 - 10.2021

Job overview

  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Developed and implemented behavior management plans.
  • Utilized creative teaching strategies to engage students in classroom.
  • Created safe and nurturing learning environment for preschoolers.
  • Organized and supervised large and small group activities.
  • Established positive relationships with students and families.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Incorporated music, art and literature into curriculum.
  • Monitored classroom to verify safe and secure environment.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Guided students to develop social, emotional and physical skills.

The Recruitment Network
Christchurch, Canterbury

Payroll Assistant
03.2024 - 08.2024

Job overview

  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Assisted with recruitment and onboarding of new employees.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Tracked employee vacation, sick and personal time.
  • Calculated wages, deductions and bonuses in accordance with company policies.

Skills

  • Administration skills
  • Time management
  • Team work
  • Willingness to learn
  • First Aid
  • Keyboard and computing skills
  • Planning and organisational skills
  • Office work skills, including telephone and document management
  • Knowledge of administration policies, systems and procedures
  • Currently holds Vaccination Passport
  • Referral Coordination
  • Emotional Support
  • Business Correspondence
  • Microsoft Office
  • Eligibility Determinations
  • Assessment Procedures
  • Taking Messages
  • Employee Orientation
  • Applicant Qualification
  • Time Tracking and Payroll Administration
  • Onboard New Hires
  • Employee and Applicant Assessment
  • Referrals
  • Employment Data Tracking
  • Activity Organization

Interests

Learn new skills

Improve my communication skills

Music

Go to Church

Be part of a great team

Be part of a multicultural environment

Timeline

Payroll Assistant

The Recruitment Network
03.2024 - 08.2024

Resource Specialist

The Recruitment Network
02.2022 - 03.2024

Pre school Teacher

KinderCare Learning Centers
05.2017 - 10.2021

Receptionist

Visual TurismVisual Turism
02.2012 - 09.2013

Receptionist

Lear TravelLear Travel
01.2002 - 05.2005
Danielle FerreiraAdmin - Reception