Danielle Salanoa
Wellington,WGN
Summary
Receptionist with proven reliability at Cityfitness, specializing in front desk operations and customer service. Managed appointment scheduling and payment processing, enhancing member experience. Recognized for exceptional communication and organizational skills, fostering a welcoming environment. Committed to delivering positive customer interactions through effective multitasking and time management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Cityfitness
Paraparaumu, Kapiti
02.2024 - Current
- Greeted and assisted members with inquiries and service requests.
- Managed front desk operations, ensuring a welcoming environment for visitors.
- Processed payments and managed transactions accurately at the front desk.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments and maintained the calendar for fitness classes.
- Handled member registrations and updates efficiently in the database.
- Maintained cleanliness and organization of reception area and equipment.
Education
Level 2 Health & Wellbeing - Health Care Administration
Aotea College
Porirua, NZ09-2014
Skills
- Front desk operations
- Appointment coordination
- Payment handling
- Time management
- Communication skills
- Customer service excellence
- Active listening
- Organizational abilities
- Conflict resolution
Certification
- Full License Driver
- Certificate in Travel & Tourism Level 2
- Certificate in Level 2 Pre Employment Training
References
- Nadine 0272001408
- Davina 0220848991
Timeline
Receptionist
Cityfitness
02.2024 - Current
Level 2 Health & Wellbeing - Health Care Administration
Aotea College
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