Danielle Sinclair
Beachlands,Auckland
Summary
Background in providing comprehensive support to diverse groups. Strengths include proactive problem-solving, effective communication skills, and strong facilitation abilities. Previous roles involved coordinating resources, managing tasks efficiently, and ensuring smooth service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Facilitator
Taikura Trust
Mt Wellington, Auckland
06.2024 - Current
- Conducted assessments to identify needs and develop appropriate support plans.
- Collaborated with external agencies to ensure effective delivery of services.
- Referred individuals to outside resources and services for additional support.
- Managed financial allocations to meet budgetary constraints.
- Reason for leaving: Seeking opportunities outside of healthcare.
Intensive Mental Health/Addictions Support Worker
Pathways
Manukau, New Zealand
08.2023 - 06.2024
- Provided support to clients facing both mental health and addiction issues.
- Managing new client referrals and planning an appropriate care package.
- Working alongside other agencies, and the DHB, to provide a wrap-around service.
- Helped clients develop independent living skills, such as budgeting
- Left due to role restructuring and changes in job description.
Online Assistant/Inventory Assistant
New World
Pukekohe, New Zealand
12.2022 - 08.2023
- Assisted customers with online orders and product inquiries.
- Resolved customer complaints in a timely manner.
- Supporting Inventory Manager with inventory replenishment.
- Beginner SAP skills
- Left due to moving away from Pukekohe
Care Coordinator/Support Worker
Access Community Health
Dunedin, New Zealand
02.2022 - 11.2022
- Coordinated schedules for all Central Otago Support Workers.
- Allocated care packages to support workers.
- Handled inbound calls from clients, support workers, and agencies.
- Assisting clients in the community with personal care.
- Administered and monitored medications.
- Hoist trained.
- Catheter care trained.
- Reason for leaving: Returned to Auckland.
Intellectual Disability Support Worker
Hawksbury Trust
Mosgiel, New Zealand
12.2021 - 02.2022
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Provided emotional support to individuals with physical or mental disabilities.
- Organized recreational and educational activities for clients according to individual needs.
- Reason for leaving: This was a night shift role, and I wanted to change over to daytime hours.
Complex Care Support Worker
Healthcare New Zealand
Dunedin, New Zealand
10.2021 - 12.2021
- Supported complex clients with everyday care.
- Client-specific training completed: catheter and spinal.
- Working well under pressure to ensure care is given correctly and on time.
- Reason for leaving: This was a temporary role to cover peak season
FOH/Barista
No7 Balmac
Dunedin, New Zealand
05.2021 - 10.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Reason for leaving: I pivoted my career towards the healthcare sector.
Barista/Baker
Your Local Coffee Roasters
Pukekohe, New Zealand
01.2020 - 01.2021
- Opened cafe independently every morning.
- Baked all goods for the day (muffins, croissants, scones, etc.).
- Worked on the coffee machine, making a range of warm and cold beverages.
- Cash handling and bookkeeping.
- Reason for leaving: Relocation to Dunedin to study health
Barista
McDonald's
Bombay, New Zealand
10.2018 - 01.2020
- Solely opened the café every morning.
- Performed daily cleaning of coffee machine.
- Stock counting.
- Cash handling and bookkeeping
- Reason for leaving: I was ready to take on new challenges.
Education
New Zealand Certificate in Study and Career Preparation - Level 3
Manukau Institute of Technology
Otara11.2022
New Zealand Certificate in Health and Wellbeing - Level 3
New Zealand Tertiary College
Auckland, New Zealand06.2022
Skills
- Effective Under Pressure
- Passion for Supporting Others
- Effective Communication
- Adaptive Problem-Solving
- Demonstrated Patience in Challenging Situations
- Attention to detail
Certification
- NZ Full Class 1 Drivers License
- Firearms License
References
References available upon request.
Timeline
Support Facilitator
Taikura Trust
06.2024 - Current
Intensive Mental Health/Addictions Support Worker
Pathways
08.2023 - 06.2024
Online Assistant/Inventory Assistant
New World
12.2022 - 08.2023
Care Coordinator/Support Worker
Access Community Health
02.2022 - 11.2022
Intellectual Disability Support Worker
Hawksbury Trust
12.2021 - 02.2022
Complex Care Support Worker
Healthcare New Zealand
10.2021 - 12.2021
FOH/Barista
No7 Balmac
05.2021 - 10.2021
Barista/Baker
Your Local Coffee Roasters
01.2020 - 01.2021
Barista
McDonald's
10.2018 - 01.2020
New Zealand Certificate in Study and Career Preparation - Level 3
Manukau Institute of Technology
New Zealand Certificate in Health and Wellbeing - Level 3
New Zealand Tertiary College
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