Proven track record of enhancing customer satisfaction and fostering inclusive environments, as demonstrated at Kleen Queen. Leverages strong work ethic and exceptional customer service skills to exceed employer expectations. Achieved significant improvements in client well-being and engagement through innovative program development and empathetic care. Fun Activity Coordinator with a natural gift in developing routines and activities for children/adults of all different ages and backgrounds. Committed to maintaining a safe and clean learning environment. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Compassionate and possesses gentle touch and caring attitude centered on treating people with dignity and respect.
Work History
Cleaning Contractor
Kleen Queen
Enhanced customer satisfaction by providing thorough and efficient cleaning services.
Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
Companion Caregiver
Rose Wallis
Prepared nutritious meals for clients, supporting their overall health and dietary needs.
Assisted clients with daily living activities, improving their quality of life.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
Enhanced client well-being by providing companionship and engaging in meaningful conversations.
Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
Demonstrated flexibility in adapting to changing client needs, providing consistent, high-quality care amidst evolving circumstances.
Health Care Activities Coordinator
Morrinsville KingsWood Helthcare
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.
ECE Teacher
Little Einsteins Edcare
Developed strong relationships with parents through regular communication, involving them in their child''s education process.
Maintained fun, interactive, clean and well-organized classroom.
Participated in professional development opportunities to stay current on educational trends and enhance teaching skills continually.
Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
Established a positive classroom environment, fostering respect and open communication among students and staff.
Organized extracurricular activities for students, promoting social skills development and positive school culture.
Implemented differentiated instruction strategies, catering to diverse learning styles and accommodating individual needs.
Communicated directly with parents and prospective parents to achieve success for children.
Provided one-on-one support to students with special needs, tailoring instruction to accommodate their unique challenges.
Applied play-based strategies to provide diverse approaches to learning.
Swimming Lessons Instructor
Hilton Brown Swimming
Conducted private lessons upon request which led to an increase in repeat clients.
Promoted water safety awareness by incorporating essential skills and techniques into each lesson plan.
Developed and implemented new drills that promoted skill development, leading to swimmers'' increased proficiency levels.
Established a welcoming environment that fostered inclusivity and camaraderie among swimmers.
Increased student confidence in swimming abilities through consistent encouragement and positive reinforcement.
Managed pool maintenance tasks such as cleaning filters, checking chemical balances, and maintaining proper water temperatures for optimal learning environments.
Education
Level 1 - Hairdressing
Wintec
Hamilton, NZ
Level 3 - Health Care And Wellbeing
NZSE
Skills
Strong Work Ethic
Motivation and Initiative
Reliability and punctuality
Customer Service
Disability Awareness
Timeline
Cleaning Contractor
Kleen Queen
Companion Caregiver
Rose Wallis
Health Care Activities Coordinator
Morrinsville KingsWood Helthcare
ECE Teacher
Little Einsteins Edcare
Swimming Lessons Instructor
Hilton Brown Swimming
Level 1 - Hairdressing
Wintec
Level 3 - Health Care And Wellbeing
NZSE
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