Ashipika
Rolleston,Springston
Summary
Motivated retail sales professional with extensive experience of boosting sales and customer loyalty through individualized service. Skillful in learning customer needs, directing to desirable merchandise and committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Also an experienced Tutor who helps students understand complex material quickly and easily.
Overview
4
4
years of professional experience
Work History
Retail Worker
Self Employed Web
05.2020 - 11.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Developed strong rapport with customers and created positive impression of business.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Tutor
Nehru Children School
07.2018 - 04.2020
- Collaborated with parents to develop appropriate tutoring lessons.
- Monitored student progress and provided feedback and support.
- Issued reports updating students, parents and teachers on student progress.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Assisted students in developing study skills and strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Motivated students with accurate feedback and positive reinforcement.
- Supported students with helpful study habits and exam strategies.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Post Graduate Diploma in Business Management -
Hans Raj Mahila Maha Vidyalaya College
Jalandhar, Punjab, India05.2018
Bachelor of Commerce -
Hans Raj Mahila Maha Vidyalaya College
Jalandhar, Punjab, India05.2017
Skills
- Attention to Detail
- Time Management
- Special Order Coordination
- Problem-Solving
- Active Listening
- Upselling strategies
- Professionalism
- Positive Customer Engagement
- Product and Service Sales
- Cash Handling
- Relationship Building
- Complaint Handling
- Customer Service
- Product Demonstrations
Additional Information
NZ Open Work Visa.
Fluent in English, Hindi and Punjabi.
Timeline
Retail Worker
Self Employed Web
05.2020 - 11.2022
Tutor
Nehru Children School
07.2018 - 04.2020
Post Graduate Diploma in Business Management -
Hans Raj Mahila Maha Vidyalaya College
Bachelor of Commerce -
Hans Raj Mahila Maha Vidyalaya College
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