Danny Chen
Greenhithe,Auckland
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
12
12
years of professional experience
Work History
Business Development Manager( Personal Banking)
Bank Of China New Zealand Limited
01.2023 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Senior Associate (Property Finance)
Bank Of China New Zealand Limited
10.2021 - 01.2023
- Administered account transactions and responded to customer inquiries concerning financial products.
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Administered account transactions with customers and assisted in generating sales opportunities.
- Developed and maintained database of records to facilitate smooth transactions for financial processes.
Home Lending Specialist
Bank Of China New Zealand Limited
09.2019 - 10.2021
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Home Lending Associate
Bank Of China New Zealand Limited
07.2018 - 09.2019
- Leveraged knowledge of home theater products and companies to educate customers and lock in sales.
- Stayed up-to-date on company promotions, sales and special events to educate customers and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated products to customers, answered questions and redirected concerns to promote merchandise and service sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Recommended accessories and complementary purchases to boost revenue.
Customer Service Office
Bank Of China New Zealand Limited
01.2017 - 07.2018
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Forex Dealer
DP International Finance Limited
11.2011 - 12.2016
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
Education
BBA - Finance
Massey University
Auckland11.2011
New Zealand Diploma in Business-Unitec
Auckland, NZ06.2007
Skills
- Prospecting
- Performance Evaluations
- Relationship Development and Building
- Project Management
- Business Development and Planning
- Basic Construction knowledge
Accomplishments
- Won Top BOCer (Bank of China Group) for great Performance in 2021.
Timeline
Business Development Manager( Personal Banking)
Bank Of China New Zealand Limited
01.2023 - Current
Senior Associate (Property Finance)
Bank Of China New Zealand Limited
10.2021 - 01.2023
Home Lending Specialist
Bank Of China New Zealand Limited
09.2019 - 10.2021
Home Lending Associate
Bank Of China New Zealand Limited
07.2018 - 09.2019
Customer Service Office
Bank Of China New Zealand Limited
01.2017 - 07.2018
Forex Dealer
DP International Finance Limited
11.2011 - 12.2016
BBA - Finance
Massey University
New Zealand Diploma in Business-Unitec
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