Danny Pulford

• Managing a retail & ecom team of 30+ staff, across 6 different revenue streams in 4 locations.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Overseeing HR operations such as recruiting, training, disciplinary, payroll.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Achieved regional sales objectives, most notable achieving 118% of quarterly sales target (Oct-Dec 2022).
• Managed over $1 Million of transaction sales during the month of December 2022.

• Exhibited excellent people skills during interaction with employees and members.
• Succeeded within the implementation of new product lines, including Auckland exclusivity in several lines
• Successfully negotiated discount deals, based on strong sales, with multiple suppliers
• Trained and developed new employees for ease of transition into team.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting targeted products.
• Complied with company policies and procedures by encouraging positive and effective work environment among all employees.

In 2014 I began to travel, work and volunteer across the globe. From South East Asia, Australia, Europe, South America and New Zealand.

During my travels I have endeavoured to immerse myself into new and varied cultures which has given me the opportunity to engage with people from all walks of life and assisted me to grow and develop as a person.

Volunteering

Thailand

• Bangkok Farmers Market. An Organization that set up free popup markets around the city of Bangkok. I assisted with the operations, marketing and recruitment of vendors.

Brazil

• Rio 2016 Paralympics. Helping direct visitors to the correct venue, signing for deaf clients.

Work

During my time in Australia I held down roles within the hospitality industry to re-build my capital and fund my travels

• Creating innovative and motivating ways to ensure the staff stayed focused on customer experience.
• Achieving my own services targets, whilst monitoring others.
• Compliance management, ensuring a full understanding of banking policies, regulations and procedures.