Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dante Uelese

Wellington,Lower Hutt

Summary

Support Coordinator with 9 months experience working with tenants, internal and external staff at Te Toi Mahana. Highly adaptable and proactive professional with diverse background in facilities advising, construction and management. Demonstrates strong problem solving, organizational and communication skills, with proven ability in conflict resolution and addressing diverse needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Coordinator

Te Toi Mahana
Wellington CBD, Wellington
03.2024 - Current
  • Extensive communication and engagement with tenants, their whānau, as well as internal and external stakeholders.
  • On-site support: Delivering letters and other types of communication, providing access for properties, attending planned maintenance work, and any other tasks as required.
  • Office Support: Provide administrative support to the Tenancy and Facility Maintenance teams. Also, reception duties when required.
  • Community Engagement: Attend community activities and engagement, supporting the communities team. Assist in developing local communications, flyers, and newsletters with details about Te Toi Mahana and wider community activities.
  • Tenancy and Maintenance Support: Communicate efficiently with tenants, internal, and external staff regarding any changes to access times. Provide support with delivering letters, and any other communication, to tenants. Confirm and document access details, including master key entries, and any other special instructions.
  • Te Tiriti o Waitangi: Continue to develop an understanding of Te Tiriti o Waitangi, Tikanga Māori, and the appropriate usage and accurate pronunciation of Te Reo Māori. Ensure that Te Toi Mahana supports a safe cultural space for Māori tenants and their whānau.
  • Health and Safety: Ensure all health, safety, and security incidents are reported through MANGO. Ensure a stay-safe session is activated for every site visit or engagement with tenants.
  • Customer Service: Ensure high standards of service across all customer interactions.

Building Apprentice

Fair & Square
, Wellington Region
02.2022 - 02.2024
  • Partnered with different specialists for efficient completion of projects.
  • Maintained strict compliance with safety standards while working with equipment.
  • Listened to directions, and executed tasks accurately to prepare materials, perform work, and clean up sites at the conclusion of jobs.
  • Helped create an environment that fostered teamwork among staff members, while promoting individual growth.
  • Assisted with diverse construction challenges to help team and customer.

Mcdonalds Manager

Mana Mcdonalds
Mana, Porirua
11.2020 - 01.2022
  • Coached, mentored and trained team members in order to improve their job performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored staff performance and addressed issues.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Delegated work to staff, setting priorities and goals.

Education

College Graduate - 2017-2021

Rongotai College
Kilbirnie, Wellington

Skills

  • Active listening
  • Communication
  • Customer service
  • Stress management
  • Time management
  • Adaptable
  • Quick learner
  • Relationship building

Certification

  • Clean New Zealand full drivers license

References

References available upon request.

Timeline

Support Coordinator

Te Toi Mahana
03.2024 - Current

Building Apprentice

Fair & Square
02.2022 - 02.2024

Mcdonalds Manager

Mana Mcdonalds
11.2020 - 01.2022

College Graduate - 2017-2021

Rongotai College

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Dante Uelese